The Athlete's Foot Wollongong

"Chanel helped me out today n Wollongong. A foot check, a clear explanation about my needs and then options to try. Patience. Knowledgeable. Unhurried. I had Chanel’s attention and left with a great pair of shoes that meet my needs. Heading out to walk at sunrise tomorrow with my new well fitting shoes. Thanks Chanel."

"Bit busy on sale days. Recommend coming in a bit early if there is a sale."

"Not answering the phone!! To call the Wollongong store it goes to a Sydney number and they don't answer the phone. Maybe each store should have their own number zthis would be helpful"

"The store manager Samuel appears to sit with his girlfriend at the front of the store for long periods of time, and they will judge you as you come in. I went yesterday with my sister and we were made to feel unwelcome - they gave us dirty looks, and Samuel didn't even greet us, let alone offer me service. When I raised this as a complaint in person, said store manager became shockingly aggressive and tried to intimidate us. I don't recommend this store at all to anyone, because if you have even a minor problem, Samuel will mock you and try to make you feel afraid to say anything more about it. I hope he isn't there for much longer as the store appears to be a very toxic environment under his management. If you're not an athlete, try Williams instead."

"Staff were really helpful in finding the best shoe for my sons foot. It was really busy with everyone shopping for back to school but they had heaps of staff on and assisted us within 5 minutes of arriving."