ALDI

"This is a good store lots of selection but I find them to have a double standard as I seen a lady walk out with a huge hand bag and weren't asked if they could have a look in there bag yet another bloke had a small back pack in his back and was asked if they could look inside and when he raised what just happened before him he was banned from the store and I have seen this situation numerous times so why do they target males bags but no females bag"

"I have been shopping in the Newcastle West store for a number of years. Recently I have felt unsafe and pressured at the exit/entrance to give money to people who are playing music at times with loud amplifiers, with caps out for money. Additionally when trolleys are full in the area trying to put my trolley back there's little room to monouver around them. I feel due to the small space left I could fall and hurt myself, which I feel is an OHS issue as on Aldi property, I did bring this up with the staff on check out who said they would escalate to the manager. I spoke to one person blocking the trolley area asking them to move away and I was abused saying there is always one in every crowd. Such a shame for Aldi as Woolworths and Coles which are near have moved these people on, with their security people, to your property"

"Unfortunately I encountered staff stupidity here this afternoon. I walked up to the check out with 8 items & started to put them on the conveyor when the guy operating the adjacent checkout said the one I was on was closing. I removed my items went into his que then he said where I came from was reopening straight away. I was now stuck behind a shopper with a large amount of items. What really annoyed me was this checkout guy laughed as he said the original checkout was reopening. No apology from him just stupidity. I'm really disappointed in this behaviour from that particular staff member. I did get served by him & he had plenty of time to apologise for his behaviour."

"I've been living in Cooks Hill for 10 yrs now, and have always shopped at local ALDI, as I'm a loyal brand customer and I love their product range. My experience with this store has always been pleasant until recently. About a month ago, they hired a new guy, and today has been the second time in a row that this same person asked me to show him my bag for inspection, at the cash register. I have never experienced anything like this in another store nor witnessed any other customer at this store being searched and treated in this manner, and I shop there 1-2 times a week. When I did offer my (tiny little) bag for inspection, the guy didn't even bother to look inside its compartments which truly annoyed me so I insisted he takes a good look inside. I was left feeling singled out, humiliated, and wondering what was in the way I looked that made him suspect me of being a potential thief. I hope this review finds its way to the store manager and make him/her reconsider this policy of random searches ( if such a store policy exists), but I will certainly not be returning to this store and spending my money, only to be made to feel this way."

"Great location with large parking area. This Aldi store on the Union St is quite large and always well stocked. It is bright and clean with great layout. The staff are friendly. Very good shopping experience each time shopping here! However the deep trolley can be inconvenient sometimes. Hope a shallow trolley or a shopping basket will be available soon."