BIG W Newcastle West
23 Steel Street, Newcastle West, New South Wales, Australia
About BIG W Newcastle West
Welcome to BIG W Newcastle West, located at 23 Steel Street in Newcastle West, Australia. As a department store, we are not just an establishment or a point of interest, but a store where you can find everything you need under one roof.
At BIG W Newcastle West, we are excited to welcome the warmer months with our new season arrivals. Whether you're looking for trendy clothing, stylish home decor, or the latest gadgets, we have it all. Our wide range of products caters to every taste and budget, ensuring that you can find exactly what you're looking for.
But we are more than just a store. We believe in showing real care for our team and communities, and it is at the heart of everything we do. We strive to create a positive and inclusive environment for our employees, fostering a sense of belonging and teamwork. Additionally, we actively engage with the local community, supporting various initiatives and giving back whenever we can.
We are also big on taking steps to help protect the world we live in for future generations. Sustainability is a priority for us, and we are constantly working towards reducing our environmental impact. From implementing more sustainable own brand packaging to minimizing waste, we are committed to building a better tomorrow.
As we operate on the lands of the Traditional Owners and Custodians of Country throughout Australia, we acknowledge and pay our respects to all First Nations peoples and acknowledge Elders past and present. We believe in honoring the rich history and culture of Australia's Indigenous peoples and strive to create an inclusive and respectful environment for all.
So, whether you're looking for the latest fashion trends, household essentials, or simply want to support a store that cares about its team, community, and the environment, come visit BIG W Newcastle West. We are here to provide you with a seamless shopping experience and make a positive impact on the world around us.
Photos of BIG W Newcastle West
23 Steel St, Newcastle West NSW 2302, Australia
Opening hours of BIG W Newcastle West
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 19:00
Saturday:
08:30 - 18:00
Sunday:
09:00 - 17:00
Reviews of BIG W Newcastle West
"Did not find staff helpful at all.Ended up calling the shop to find an item,older lady was basically rude and dismissive on the phone in her words " Go to the chemist,I know what a knee support is ,my husband wears one".After a few minutes of convincing her that the shop actually had the circuit knee support in stock she went transferred the call to someone young and happy to assist.This has put me off totally going to this shop will do my best to stay away from it.Infact I have had bad experiences with two Big W in Newcastle Jesmond is the worst one"
"Bridgette on the front counter needs a lesson in customer service and basic communication skills. Being employed in a customer service role, with absolutely no people skills just baffles me!! #badmoodbadforbusiness"
"I had the worst customer service ever from the store manager Todd Harding. I purchased a stack of clothing from the men’s department, some of which was on sale but not marked as “clearance” or even on a sale rack. I was rudely informed I could not return or exchange two articles that were too small for my partner as there was a sign in the store saying you could not return clearance items. I discovered this kind of a sign is not only extremely hard to find in a large store but also illegal according to consumer law. I will reporting this and be taking all my shopping elsewhere."
"Great store. Plenty of stock and variety. It feels a bit closed in as so many different items for sale and isle width looks not as wide. The big benefit is they have crammed in so many different products."
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