Enigma Jewellers
About the Business
Welcome to Enigma Jewellers, a premier jewelry store located in the heart of Newcastle West, Australia. Situated on Steel Street, number 23, our establishment is a true point of interest for jewelry enthusiasts and shoppers alike.
Enigma Jewellers is not your average store; we are a destination where craftsmanship, elegance, and exceptional customer service come together to create a truly unforgettable experience. With a rich history spanning over decades, our establishment has earned a reputation as one of the most trusted and respected jewelry stores in the region.
Step into our store, and you will be greeted by a warm and inviting atmosphere. Our knowledgeable and friendly staff are dedicated to helping you find the perfect piece of jewelry that reflects your unique style and personality. Whether you are searching for a stunning engagement ring, a dazzling necklace, or a timeless watch, our extensive collection is sure to captivate your imagination.
At Enigma Jewellers, we take pride in curating a diverse range of high-quality jewelry pieces sourced from renowned designers and brands. From exquisite diamonds to vibrant gemstones, our selection showcases the finest craftsmanship and attention to detail. Every piece is meticulously crafted to perfection, ensuring that you receive nothing but the best.
In addition to our exceptional collection, we also offer a range of services to cater to your individual needs. Our skilled artisans are adept at customizing and designing jewelry that is as unique as you are. Whether you have a specific design in mind or require expert advice, our team is here to bring your vision to life.
We understand that buying jewelry is a significant investment, and that is why we strive to provide you with a seamless and enjoyable shopping experience. Our commitment to customer satisfaction extends beyond the moment of purchase, as we offer professional after-sales services such as cleaning, resizing, and repairs to ensure that your precious pieces remain as beautiful as ever.
Enigma Jewellers is more than just a store; it is a destination that celebrates the artistry and allure of fine jewelry. Whether you are a connoisseur or a first-time buyer, we invite you to visit our store and immerse yourself in a world of timeless elegance and exquisite craftsmanship. Discover the perfect piece that will become a cherished symbol of your personal style and a lasting memory for generations to come.
Photos
Location & Phone number
23 Steel Street, Newcastle West NSW 2302, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:30 PM
Sunday:
Closed
Reviews
"I wanted to express my heartfelt gratitude for the exceptional work Enigma Jewellers put into creating my bespoke wedding band. Kath and the team at Enigma were incredibly supportive and helpful, the entire process was seamless. I also couldn’t help but buy some earrings too, which added an extra touch of elegance to my wedding day look! Thank you so much - highly recommend"
"A fantastic jeweller who helped us find what suited our tastes, rather than pushing the current trend. Always great friendly service and good value"
"Catherine and the team at enigma were one of the highlights of our wedding planning experience. I purchased my wife's wedding rings, resized my own ring and my wife also purchased a range of necklaces and earrings for herself and the bridal party. The pricing was reasonable and the service was friendly and supportive. We are able to go in any time for a complementary ring clean (wedding ring I mean!) and a catch up with the ladies. We will definitely return for more jewellery and will recommend this jeweller to all of our friends. Cheers ladies!"
"Terrible after sales service from Catherine who was extremely rude and condesending. We had a problem with an unworn pair of earrings purchased by my young teenage daughter with her birthday money. The gold plating had worn off and earrings were only a few weeks old. When I took the earrings back, Catherine basically implied that they must have been worn and that myself and my daughter were lying. Thankfully when sent back to the manufacturer for review of the issue, they accepted they were faulty and provided a credit. Emma from Enigma was very helpful in ensuring we received our money back. Such a shame Catherine was so rude as a we'd always admired the jewellery in the shop."
"Elizabeth and her team are absolutely wonderful!! I had my engagement ring redesigned and Elizabeth took all the time needed to make sure my ring was perfect. Nothing was any trouble and Elizabeth kept me informed throughout the whole process. Elizabeth is also a licensed valuer. The other ladies in the store, Diane in particular, are also wonderful, helpful and friendly."
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