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Michael Hill Charlestown
30 Pearson Street, Charlestown, New South Wales, Australia
About Michael Hill Charlestown
Welcome to Michael Hill Charlestown, located at 30 Pearson Street in Australia. As a renowned jewelry store and point of interest, our establishment is dedicated to helping you find the perfect piece of jewelry or accessory to suit your style and budget.
Our friendly team of experts is here to assist you in exploring our vast collection, which includes everything from timeless classics to the latest on-trend pieces. We take pride in showcasing the very latest in our exclusive collections, such as Sir Michael Hill's personal Designer Bridal Collection, the unique Spirits Bay Collection, and the popular Inifinitas and Everlight collections. No matter the occasion, you're guaranteed to find a unique piece that will make your celebration truly special.
Since our founding in 1979 by Michael and Christine Hill, our mission has been to craft distinct and appealing jewelry. What started as a single store in Whangarei, New Zealand, has now grown to over 300 stores across Australia, New Zealand, Canada, and the United States. Throughout our journey, we have earned a reputation for delivering quality jewelry that exceeds expectations.
At Michael Hill Charlestown, we source our materials from leading designers and diamond suppliers, ensuring that only top-quality pieces make it through our doors. We value our customers' satisfaction above all else, which is why if for any reason you are unhappy with your purchase, we want to know.
Visit us at Michael Hill Charlestown and let our knowledgeable team guide you in finding the perfect jewelry and accessories that reflect your unique style and personality. Experience the quality and craftsmanship that has made us a trusted name in the industry for over four decades.
Photos of Michael Hill Charlestown
Shop 1049, Charlestown Square, 30 Pearson St, Charlestown NSW 2290, Australia
Opening hours of Michael Hill Charlestown
Monday:
09:00 - 17:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Michael Hill Charlestown
"Amazing customer service so helpful and friendly, nothing is an issue and the prices are extremely competitive and affordable I highly recommend this store to anyone looking for something special."
"Came in with a friend who was helped by Josh and Stacey. They were warm and friendly and so nice to interact with :)"
"All the staff at Michael Hill, are absolutely amazing! My partner and I have purchased our Engagement and Wedding rings from them and the service has been outstanding! They even offered to polish my engagement ring while fixing my Tiffany necklace latch! I’m so impressed with the service! Thank you Aaron and all your team!"
"Very disappointing experience with Michael Hill promising to do warranty work for free and then two weeks after the item had been left quoted a charge unless a 95 year old could come up with paperwork as they had changed systems. Don’t make offers you won’t back; be upfront Michael Hill."
"I'm not usually one to write bad reviews on businesses but I have never been more dissatisfied with a service in my life. I rang Michael Hill Charlestown this morning and told them that I wanted to bring 3 of my rings in to either be re-sized or cleaned which all had life time care plans however I had unfortunately misplaced one of the care plans so I asked if it would be possible for them to look my details up, they stated it would be fine. The moment I walked into the store 'Lydia' who served me was exceptionally rude. She was not interested in helping in any way from the get go and shook her head at me on numerous occasions. I can't even put into words how rude this woman was and my friend who was with me could not believe it either. She questioned me on numerous occasions as to wether I had even called the store that morning (I was about to get my phone out and show her my call history) and she was getting extremely frustrated when she couldn't find my care plan on file. She also questioned me NUMEROUS times as to wether my ring had even been purchased from the Charlestown store and I had to confirm this on 3 separate occasions. She literally made me feel like a lying criminal? She spoke over the top of me on numerous occasions and the aggression in her voice was disgusting. My husband and I have purchased from Michael Hill Charlestown on numerous occasions and have spent a lot of money at this store however if you enter the store with no intention to spend any money on the day you are treated extremely poorly. Lydia ended up getting that flustered over absolutely nothing that she handed the job over to another young girl working in the store who was absolutely lovely and ended up finding the care plan within 5 minutes. How someone with this attitude can work in a customer service roll, I will never know. I will NEVER be shopping at Michael Hill Charlestown again and will be advising friends and family to do the same."
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