K and M Mechanical Repairs
About the Business
Welcome to K and M Mechanical Repairs, your go-to car repair establishment in Shortland, Australia. With a great reputation built on providing quality service at affordable prices, we are confident that you will be glad you chose us.
Our story begins with my own journey in the automotive industry. After completing my mechanical apprenticeship, I started working for NSW Railways, where I gained valuable experience in automotive and heavy vehicle maintenance across the state. However, after 17 years, I was unfortunately retrenched and found myself back in Newcastle, searching for new opportunities.
It was during this time that I brought my own car to a local mechanic for a rego check. As fate would have it, I struck up a conversation with the mechanic about my job search. Surprisingly, half an hour later, he knocked on my door and offered me a job. The catch? I had to buy his business.
Despite the uncertainties and commitments that came with owning a business, my wife and I decided to take the leap. In March 2000, I officially became the owner of K and M Mechanical Repairs. Located in Shortland, we have been serving the community ever since.
After 37 years in the industry, I still have a deep passion for being a mechanic. I take pride in taking care of my customers and ensuring their vehicles are in top-notch condition. Additionally, one of the most rewarding aspects of my job is employing young mechanics and watching them grow, learn, and achieve their goals. Having my son, Jack, as the Manager of our establishment has added a whole new dimension to our business, making it a true family affair.
At K and M Mechanical Repairs, we offer a wide range of services to meet all your car repair needs. From routine maintenance to complex repairs, our experienced team is dedicated to providing top-quality service every step of the way. We believe in transparency, so you can trust that we will always communicate openly and honestly about the work your vehicle requires.
So, whether you need a simple tune-up or a major repair, come and experience the K and M Mechanical Repairs difference. We are committed to delivering exceptional service, affordability, and customer satisfaction. Visit us today at our location on Sandgate Road, Shortland, and let us take care of your automotive needs.
Photos
Location & Phone number
321 Sandgate Road, Shortland, New South Wales 2307, Australia
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews
"Ty great honest service with genuine mechanics I will be assisting my father to return here my father in law used this business when kenny was here years ago , great to see the fantastic services and help continues and yes it was an $140 fee but for safety of my father thats nothing he was happy to pay knowing his problem with car was sorted.."
"PLEASE ASK THEM HOW MUCH THE JUST CHECK UP FEE IS BEFORE YOU HAND OVER YOUR CAR!! (I just called a few service centres, and many of them don't charge for just an inspection.) They charged me $140 for just checking my hand brake function, without even fixing it. The labor cost alone was $140, which is an outrageously expensive price. Moreover, the owner mentioned, "Usually, customers only receive a quotation and never return, so we waste our time checking their car problems." This explains why this service centre overcharges for just a check-up; they assume customers won't come back. It was just a simple switch fault. He said his son scanned the car and lifted it up to check, but other service centres asked why the car needed to be lifted and where the results were. If you checked something, you should report to the customer what you've done and how it went so that the customers can acknowledge your work. However, this mindset is unprofessional. Customers are smart enough, and if you build trust and provide a good initial experience, they will return. It's not a wise approach to overcharge the first customer for a small amount of money."
"Great people, I was in a very last minute situation where I needed a blue slip. These guys squeezed me in the very next morning. Highly recommend"
"I have been a customer of this company for 20+ years. I have only positive things to say & have always been treated as a valued customer. I would highly recommend K and M Mechanical Repairs to anybody"
"These guys have been absolutely amazing! They were able to tell me any issues that need to be repaired in the next service (I’ve had many issues with mechanics disregarding what I’ve come to them for) Very well priced! Amazing customer service. I will continue using them and recommending them to anyone who needs a great mechanic!"
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