Universal Store
30 Pearson Street, Charlestown, New South Wales, Australia
About Universal Store
Welcome to Universal Store, located at Pearson Street in Charlestown, Australia. We are a clothing store and a point of interest for fashion enthusiasts. Established in Brisbane in 1998, we have been dedicated to providing our customers with the latest trends, stylish designs, and high-quality clothing, footwear, and accessories.
At Universal Store, we take pride in offering a diverse range of products from some of the top brands in the fashion industry. Whether you're looking for Birkenstock sandals, Thrills apparel, Abrand Jeans, Wrangler denim, or Dickies workwear, we have it all. We also offer an exclusive collection from Perfect Stranger, Common Need, and Luck & Trouble. Each brand brings its own unique style and caters to different fashion preferences.
Our aim is to offer our customers a variety of options that fit their individual sense of style and budget, ensuring that they always feel confident and fashionable in their new outfits.
In addition to our extensive range of products, we strive to provide the best possible shopping experience. Our website is user-friendly and easy to navigate, and our helpful team is always available to assist you with any queries or concerns regarding our products or services.
To enhance your shopping experience, we offer free express shipping on all orders over $145 and flexible payment options through Afterpay & Zip, allowing you to buy now and pay later. We also provide Click & Collect and same day delivery options for your convenience. Furthermore, we have a 40-day returns policy, ensuring your satisfaction with your purchase.
Don't wait any longer! Explore our collection of clothing, footwear, and accessories from the top brands in the industry today, and experience the thrill of getting that new outfit feeling with Universal Store.
Photos of Universal Store
Shop L02 2034/35 Charlestown Square, 30 Pearson St, Charlestown NSW 2290, Australia
Opening hours of Universal Store
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Universal Store
"Women's clothing is extremely overpriced considering its made in China. Not sure if it's just laziness or incompetent staff but clothing for sale in store should not be covered in some1 else's make up. Just discusting. Always check the clothing for make up before you leave the store ."
"Pretty disappointed that staff wouldn’t allow me to return a faulty product. Im a regular at both the kotara and Charlestown store and happily spend money at both. I wasn’t even expecting a refund, just a store credit would’ve sufficed."
"Today, 21/07/22. My friends & I went shopping charlestown square. We entered Universal store, from the moment we walked in, we were greeted by smiling sales assistant. I was buying a shoe & my 2 friends were looking through their product. I was interested in one of the shoe but the size has ran out & the sales assistant recommended me another one that she brought along with her. She said ‘just try & see it if u’d like this one’ I did & loved it. Went to the counter to pay the cashier was this beautiful bubbly woman.. she was asking me how my days was. Had a little chat & I went to where my friends were. They were trying on clothes & the were sales assistants that helped them, they were friendly & they even give us their opinion & kept asking if my friends need them to get other kind of clothes. They were helping & being friendly to all the other patrons as well, making us feel so important to be in their store. Simply the best experienced ever, we didn’t buy much but we felt like VIPs walking out. Thank u Universal store for the special treatment. Manager had told us that the sales assistants were new … kudos to the store . Your training for customer service is tip top. Awesome. Thank u again Universal Store .. u guys are the greatest example of what customer service should be like. Being there is so empowering."
"The staff at the Charlestown store are WONDERFUL. The same staff member has helped me on two separate occasions now and she went above and beyond to make both visits super fun and successful. Last visit was on 3/11/20. I didn't catch her name but she said she was 23 and she was helping me find shorts. Someone give her a raise. Thank you. Edit: The staff name on my receipt is Kate!"
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