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Independent Living Specialists - Fyshwick showroom (formerly Leef)
23 Townsville Street, Fyshwick, Australian Capital Territory, Australia
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About Independent Living Specialists - Fyshwick showroom (formerly Leef)
Welcome to the Independent Living Specialists Fyshwick showroom (formerly Leef)! Our institution is dedicated to creating an inclusive society that values and empowers aging individuals and those living with disabilities. Located at 23 Townsville Street in Fyshwick, our showroom serves Canberra and the surrounding regions of the Australian Capital Territory and New South Wales.
Situated just south of Canberra Airport and southeast from Parliament House, our Fyshwick store is conveniently located less than 10 km from Canberra Hospital and Calvary John James Hospital. As a furniture store, health, and home goods store, we offer a wide range of products to enhance mobility and daily living. In our large showroom, you'll find an impressive selection of mobility aids, bathroom aids, bedroom equipment, recliner lift chairs, dementia aids, and daily living aids.
We pride ourselves on providing exceptional clinical advice and support through our Home and Community Care team. Our experienced staff is ready to assist you with product demonstrations, educational in-services, and training to help you navigate your mobility needs. For more information, please visit our Clinical Expertise page.
As a registered NDIS provider, our clinical team specializes in assistive technology and works closely with allied health professionals to facilitate equipment prescription for NDIS participants. We invite you to explore our Guide to NDIS Assistive Technology for more information.
If you require short-term use of our quality products, we offer a wide range of items available for hire. From commodes to power chairs, all our hire products undergo regular testing and maintenance, ensuring your confidence in using ILS products.
Should you need assistance with warranty claims or after-sale repairs, our qualified technicians are here to provide fast and reliable professional services. You can conveniently book your service online.
We welcome any questions or inquiries you may have, and our dedicated team will be happy to assist you. Simply email us, and we will respond promptly.
With a clinical team consisting of over 40 occupational therapists, we are uniquely positioned to provide expert assistive technology and equipment prescription services.
Independent Living Specialists is proud to be Australia's largest medical and homecare equipment supplier, with over 60 showrooms across New South Wales, Victoria, Queensland, and South Australia.
Lastly, we would like to acknowledge and pay our respects to the Traditional Custodians of the land on which we work and live. We honor the contributions of Elders past and present and celebrate the rich stories, culture, and traditions of Aboriginal and Torres Strait Islander peoples in our community.
Photos of Independent Living Specialists - Fyshwick showroom (formerly Leef)
21/23 Townsville St, Fyshwick ACT 2609, Australia
Opening hours of Independent Living Specialists - Fyshwick showroom (formerly Leef)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Independent Living Specialists - Fyshwick showroom (formerly Leef)
"Lovely umang umandat Fyshwick helped us with a missing screw on our hero walker . Four our 83 year old friend . Such lovely service meant we can take him out safely without him getting injured"
"We have been customers of Leef in its many iterations, Mobility Matters being the first. Leaf in its current form provides excellent service. A special mention goes to Sean who is polite, courteous and absolutely professional. We highly recommend this facility."
"We were at Leef a couple of weeks ago looking for a mobility walker for my husband. Initially, we googled the place to find the location but after reading the negative reviews, I was a bit concern. AS soon as we entered, the staff approached and ask if we needed any assistance. We found the staff attending to us very friendly and knowledgeable. Nothing is too difficult for her to answer to our queries. We tried a few of the walkers and she even make sure that the one we chose is suitable. Nothing is forced on us. Thank you Leef for a positive experience."
"I have used leef when they were mobility matters but customer service has gone downhill dramatically. They never ring back when they say and don’t communicate with other staff so things run smoothly.. I used to recommend them to everyone as I’m in aged care support myself but I definitely won’t be from now on .. they tell u one thing and then someone tells you something else"
"My initital experience in this store was very positive. However, one of the items I wanted was not instore so it was put on order. When I phoned up to find if my item had arrived the "friendly" team member was extremely unhelpful and didn't seem able to tell me whether it had arrived or not. She said she would "try" to find out the following day and promised to call me back. When no such call came I made a follow-up call and spoke to the same person she told me she would find out "when she had time". Again no return call so the next day I phoned again and was told the item had arrived. Very disappointing service from a company that prides themselves on excellent customer service."
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