mycar Tyre & Auto CE Braddon

"I had an unfortunate experience with MyCar in Braddon. When I brought my car in for repairs, the manager assured me that if they couldn't identify the issue, there would be no charges. However, I faced delays in receiving a quote, and to my surprise, they proceeded with the repairs without seeking my approval for the quote they provided. Even though I had initially mentioned the brake issues, like the pedal going too low, they disregarded my concerns, attributing it to "something else." To make matters worse, they charged me $650 for the unresolved problem without obtaining my consent beforehand. This left me feeling deceived and as if I had fallen victim to a questionable practice. When I attempted to address the matter today, I encountered a complete lack of concern. The person I spoke to appeared to listen, but their indifference was apparent, and it seemed that they genuinely didn't care about my dissatisfaction. Given my experience, I strongly advise others to avoid dealing with this establishment. Despite potentially relying on their "brand name" to attract customers, their actions and practices are far from trustworthy."

"I had a regrettable experience with MyCar in Braddon. When I took my car there for repairs, the manager assured me that if they couldn’t find the issue, there would be no charges. However, after waiting for several months to get a quote, they called to inform me about the found parts but didn’t seek my approval for the quote. Although they were meant to fix the car, it remained unresolved, yet they charged me $650. I felt deceived, and it seemed like a scam. I specifically mentioned the brake issues—the pedal going down too low—but they dismissed my concerns, claiming it was due to “something else.” Furthermore, they charged me without prior approval. When I addressed the issue today, there was a complete lack of concern. The individual I spoke to pretended to listen, but it was evident that they didn’t genuinely care. I highly recommend others to steer clear of this establishment. Despite potentially attracting customers based on their “brand name,” their practices are far from trustworthy."

"I feel like I was taken advantage of by the employees at MyCar in Braddon. When I went there to get my car fixed, the manager assured me, 'If we don’t find the issue, we won't charge you anything.' However, after several months of requesting a quote, they finally called me to inform me that they had found the necessary parts, but they didn't ask for my approval of the quote! They were supposed to fix the car, but it was never properly repaired. Despite this, they charged me $650! It feels like such a scam. I specifically mentioned that the brakes were not working well—the pedal was going down too low—but they dismissed my concerns and claimed it was 'something else.' They charged me $650 without my prior approval. When I went to address the issue today, they showed no concern at all. The guy I spoke with seemed to be pretending to listen, but he clearly didn't care. I strongly advise others to stay away from this place. They might attract customers due to their 'brand name,' but in reality, they are nothing but scammers."

"The team here are super friendly, very efficient and really transparent about what needs to be done! I brought my car in for brake replacement and a service and the price was very reasonable for the labour and parts required, and they were so quick with the turnaround! I'll definitely be coming back here, thank you for your help!"

"I had an unexpected car emergency last week and was able to make it to my local mycar in Braddon. I showed up without an appointment with a car in a bad way and Connor and the team were so helpful. They were honest about the condition it was in and some possible outcomes and held on to the car to do the repairs. I was kept informed throughout the process and now have my car back, running smoothly again. Definitely recommend!"