Platypus Shoes 337 Canberra Avenue, Fyshwick, Australian Capital Territory 2609

"Absolute disgusting customer service. The store was trashed, shoes everywhere all over the floor. Not once have I ever been treated with such disrespect in my life. The whole store needs their employees changed asap."

"I'd give them 5 stars as the staff is mostly decent and I have had great bargains here. The only reason for 2 stars is that they have become a bit greedy. They no longer have their last pairs on special or any decent footwear on special, except a few random bits whom no one would buy anyway. That too on not a very good price. Customers don't go to DFOs to pay near full price. They need to learn from Nike, Asics etc in the same center."

"The female staff member at the counter was pretty much in her own world checking her phone and avoiding eye contact. We asked if we could get my kids shoe measured and was turned away and said "we dont do that here". Ended up going to converse and bought three pairs and gave a five star review. To the fyshwick franchise owner/manager: if you want to increase sales volumes, suggest making sure the customer's needs analysis is done properly so that they could increase their sales per customer. Nextdoor (Converse) do it beautifully and we even did multiple unit purchases at Converse."

"Appalling -beware! Sell products they don't stand by. Heavy industry CAT branded business leather boots started falling apart after 8 months of school teaching. Drove 30 minutes each way to be told by the manager it was my wide feet that had caused it (yet my Asics runners go up and down Mt Taylor multiple times a week and are still going after 12 months) and she washed her hands of it. (see my other reviews to see if this is balanced)"

"Walked in to try and buy my first pair of Timberlands. I tried on a pair that I liked after being told it was on sale for $149. After scanning the shoes at the counter, the gentleman realised they weren't on sale - which is fine, we all make mistakes. One would hope for a degree of leniency in this kind of situation, but after conferring with the manager they weren't willing to do any better than retail price (which is weird given other Timberlands were on sale). Thanks for letting me try them on at lest because now I know I they fit, Ill just get them online instead."