InStitchu Canberra 54 Marcus Clarke Street, Canberra, Australian Capital Territory 2601
About the Business
Photos
Location & Phone number
54 Marcus Clarke Street, Canberra, Australian Capital Territory 2601, Australia
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Do you need a great wedding suit so you don't look out of place next to your beautiful bride on the big day? Don't overthink it, just go and see Tim at InStichu and follow his expert advice. I couldn't be happier with the service I received from Tim. My suit was expertly tailored and I was very happy with the whole experience."
"Recently got my first suit fitted for my wedding. Going in i had now clue what i wanted but Tim took the time to walk me through all the options and i couldnt be happier with the outcome. I will definately be a return customer and would highly recomend making a booking with Tim."
"Initial service seemed great, quick measurements and taking me through the process of customisation. Wearing the suit less than 8 times (over 1 year), the back stitching completely came out. Not happy. I went in for repairs on the jacket and was told would be a free turnaround, "great!" I thought. 6 weeks later I go and find out that they internally decided not to do the repair, with them deciding the day after they accepted it. They had made the decision and left it in the backroom for 6 weeks, and only telling me after I went in and asked. Several discussions later, and they offer a voucher for the price I purchased the jacket for... Not the full price of the item. I'd originally purchased it when it was on sale - they said they couldn't give me full refund because I'd had it for a year, despite not even having a return, refund, or repair policy/warranty that any knew of or was online. They even tried including the time between suit arrival and me picking it up, and the time it was in the storeroom without telling me as part of my "ownership" time. I will never go back here and cannot recommend this location because of what I believe are overpriced suits, no customer care, and bad management."
"I have been very impressed with my experiences at InStitchu, so much so that I now purchase all of my business clothes (and some other) from there. Charlie Akon is an exceptional stylist, you are in good hands and can relax as she takes you through the process of selecting from a wide range of quality fabrics and designing your own 'tailored to fit perfectly' clothing. I am always impressed with the final product when it arrives."
"Thanks to Ethan and InStitchu team for the wonderful tailored mens velvet jacket, pants and shirts. Excellent service, design advice and quality!"
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