Rivers Tuggeranong Super Reed Street South, Greenway, Australian Capital Territory 2900

"4:50 and store is already closed! Rushed away from work to make it to pick up my items and they had closed. correct your opening times on google so others don’t get caught!"

"Don't like the new location, isn't like it use to be yrs ago. This Tuggeranong shop is always closed early which is such an inconvenience. Never has what I'm after in stock"

"Went in to find some shoes. Waited by counter and the serving girl was talking to her friend. A couple came up, she served them, then soon as they left, she went back to talking to her friend. Waited as she spoke to her friend, I walked off to get shoes so I’d actually get some attention and minute I left, the woman in queue behind me went to the counter got served. Soon as she was done, girl went straight back to talking to her friend. Eventually paid attention to me, asked what I was after and said if they had the shoes in a size 13, and was then told that the only shoe sizes they had were out on display. Within seconds - detached attention from me and straight back to talking to her friend. This was at 2:21pm on Sunday 7th May. Seriously, that was appalling customer service. No offer to call another store if they had them or not. Seems talking to your friend is more important than earning a wage and offering assistance to customers. First experience with this store hee in greenway as newly moved in. Won’t be returning - rather be more inconvenienced driving out to Fyshwick DFO rivers than driving 4 blocks from our apartment to this store if this is what my first time experience is."

"Every time this store moves, it's standards drop. The Rivers chain used to evoke thoughts of quality, at good prices, however this particular store is now full of irrelevant junk items such as Air Fryers, and poorly manufactured clothes. I'm not sure if this particular store is actually an "Outlet", or Seconds store. Staff are distant, and very disinclined to assist with anything other than taking your money. Advice given by them should be treated with caution. I will be taking my business to other branches."

"Got 2 pair of jeans from there as a xmas present same size 34 slim but different color problem is 1 pair is about 1 inch shorter than the other clearly a defect so return to swap for a longer pair lady looks up on the computer where my sister is a member they were bought more than 90 days ago so there is nothing she could do i had known since xmas that 1 pair didn't fit but had not rushed to swap them as it had been hot and i hadn't needed them they still had there tags on had not been washed or worn just kept in a plastic bag on my chest of drawers. So i would definitely think twice about buying a gift for someone from there would not have gotten that attitude and result from kmart or Target .I am very angry with the rivers shop staff at tuggeranong very disappointed indeed and i still have a pair of jeans that are 1 inch too short. . I did not know what they had cost and when she scanned it up and they where only $6 dollars i could not believe i was getting so aggravated over $6 . So i said there is nothing you can do form me and left so $6 must be more important than customer service and satisfaction"