Tuggeranong Walk-in Centre

"Today I went to the Tuggeranong walk in centre feeling almost the worst I’ve ever felt and immediately was welcomed by Nancy who was super nice and caring I was then seen to by Nurse Cath who had amazing ability to make me feel cared for and looked after. Thank you very much for my treatment today."

"My wife fell at work and attended the Clinic for first aid. The quality of care and the referral notes made by the Nurse were outstanding. Brilliant service!"

"A nurse named Maria that works here is absolutely amazing. Kind, professional and thorough. I cannot thank her enough. My daughter walked out afterwards even after wait times being lengthy everywhere saying she is my favourite nurse"

"I came in on 21/12/20, as I'd taken a chunk out of my arm falling off my bike. The lady at the front desk was polite/professional, but the nurse I saw (Johnstone- I could see her name as the nurse taking me on her computer screen as I waited for her) was rude. First of all when I came in she went off for 5 or so minutes for an undisclosed reason. Then she proceeded to communicate in an abrupt annoyed manner, carried on when I couldn't remember when my last tetanus shot was etc. It turns out shed taken one look at my wound and thought it wasn't serious enough for a consultation (who would wait for an hour or whatever if they didn't need assistance?). When she actually took the time to look at the wound, she said it was "beyond my capability to treat and you'll have to go to the ER to get it stitched up."

"You're looking at over 2.5 hr wait time on a work day, I entered around 11AM for a simple skin injury. This is despite many people leaving voluntarily due to excessive wait times or being a case unsuitable for walk in clinic management. Need more nurses Canberra...reception was nice , the nurse that treated me was excellent. 2 stars purely on wait time. I also note people that came in after me where taken in before me which is very frustrating given the first in first served treatment schedule."