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Best Friend Pet Centre
140 Parkwood Road, Holt, Australian Capital Territory, Australia
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About Best Friend Pet Centre
Welcome to Best Friend Pet Centre, the premier boarding kennel and cattery in Macgregor, Canberra. Located on Parkwood Road, our establishment is dedicated to providing top-quality accommodation for your beloved pets. Whether you have a cat, dog, bird, or small animal, we have everything they need for a happy and comfortable vacation.
At Best Friend Pet Centre, we understand that your furry friends deserve the best care while you're away. Our dedicated staff members provide plenty of attention and love to ensure your pets feel right at home during their stay. We offer spacious and hygienic accommodations for cats, dogs, birds, and small animals, along with high-quality meals and caring staff who cater to their individual needs.
To enhance your pet's boarding experience, we offer additional services such as extra play sessions and group activities. We also take pride in accommodating pets with special dietary requirements and medication at a minimal cost. Feel free to bring your pet's own bedding and toys, although we can't guarantee they'll be returned in the same condition, your pet will have them in their kennel.
Don't just take our word for it, hear what our satisfied customers have to say. One cat owner shared, "I was a bit apprehensive about boarding my cat here as I was new to the Canberra area. I'm very happy to say that the people at Best Friends pet care were the best. My cat came out of a 4-day stay calm, happy, and very unstressed. I would give them 10 stars if I could!"
Another customer praised our team for going the extra mile, saying, "The team at Best Friends went the extra mile to look after our German Shepherd who had last minute medical care issues before her stay. We were worried we would need to cancel our holiday, but the team took on the extra responsibility and liaised with the vet to ensure our dog was getting the best treatment. I would totally book our dog in there again."
When you choose Best Friend Pet Centre, you can rest assured that your pet's health and safety are our top priorities. All dogs must have a current C5 vaccination and be up to date with flea protection, while all cats must have a current F3 vaccination and be up to date with flea protection.
We welcome you to visit our boarding kennel and cattery facilities for a full inspection between 3pm and 5pm on all working days, excluding public holidays. Please note that we do not currently offer a pick-up service.
To make your experience as convenient as possible, we accept male dogs that are not de-sexed at all times. However, we do not accept female dogs that are not de-sexed when they are "in season" at the time of boarding. We kindly ask that you email or message us as soon as possible if you experience any delays in collecting your pet, and we will ensure their comfort and security until you can pick them up.
Cancellation is possible at any time with no penalty during low season by phone or email. However, during peak times such as Easter and Christmas, the deposit is non-refundable.
Please note that we have a policy of refusal for all human-aggressive and declared dangerous pets. We also do not accept direct debit or American Express payments.
Our operating hours are as follows: Monday to Friday from 8am to 10am and 3pm to 5pm, Saturday from 8am to 10am, and Sunday from 3pm to 5pm.
Choose Best Friend Pet Centre for a premium boarding experience that will leave your furry friends happy and well-cared for. Contact us today to book your pet's vacation!
Photos of Best Friend Pet Centre
140 Parkwood Rd, Holt ACT 2618, Australia
Opening hours of Best Friend Pet Centre
Monday:
15:00 - 17:00
Tuesday:
15:00 - 17:00
Wednesday:
15:00 - 17:00
Thursday:
15:00 - 17:00
Friday:
15:00 - 17:00
Saturday:
08:00 - 10:00
Sunday:
15:00 - 17:00
Reviews of Best Friend Pet Centre
"Best care anywhere. We found doggy daycare when our puppy just had far too much energy during the day for me to deal with when I was working from home. It is now his happy place and even though I would happily have him home with me all the time, he has so much fun with his friends and is taking care of so well by the amazing team we take him there three days a week just because it makes him so happy. Highly recommend for doggy daycare and longer stays during holidays."
"They have been caring for our dogs for many years over 2 generations of our family. Never an issue. The dogs love the staff and the staff love the dogs. We rely on them completely."
"I’ve boarded my cat, Sushi, with Best Friend Pet Centre multiple times, for stats of 1 night up to 2 weeks, and she is always treated with the utmost care. She’s such a needy thing, but the team always go the extra mile to keep her safe and happy and covered in cuddles. She always comes home happy (a little extra needy, but that’s to be expected!) and healthy. 10/10 recommend every time."
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