Cincotta Discount Chemist Dickson 42 Dickson Place, Dickson, Australian Capital Territory 2602

"Very helpful Pharmacist Was very thorough and gave some great advice. Supplied most appropriate medication to help my sick husband. Would def recommend this Pharmacy"

"Some of the best humans I’ve found in Canberra. These pharmacists will move heaven and earth to make sure that medications you really need dispensed get to you asap, even if it involves extra effort like contacting your GP for on the spot script modifications. Dickson Cincotta pharmacists are the kindest, most generous, patient and knowledgeable professionals I have found in the industry who really do understand their products, purposes, effects and possible interactions or adverse effects. A place of grace to find the diligent care & time generosity needed during times of health crises so reliably as to relieve the anxiety that so often accompanies new heallth complaints, illness, injury & pain & immobility. I would literally have been lost this last year had it not been for the regular assistance so graciously given me by this group of Cincottas staff so utterly congruent that they actually feel like a pharmacy family or a buffering layer of cotton wool to wrap around lifes fragile times offering protection, comfort & extra security. A chemist in it for the long run with you thru all life’s curve balls, victories disasters, losses & life changing moments."

"Came here for a job interview years ago. The owner was on her phone all the time, called me lazy and stupid and simultaneously over-educated as I had finished high school. I was lectured and called a liar when I insisted I would not spend all day on social media (I did not have smart phone at the time). Looking at reviews, her attitude has not changed. I will never support this store."

"I purchased a thermometer from the Dickson branch of your store. My purchase was because my newborn had received a vaccination on that day, and I wanted to monitor her temperature in case she developed a fever. At the time of purchase, I specifically asked the cashier about the possibility of exchanging or refunding the thermometer if it turned out to be faulty. The cashier confirmed that an exchange or refund was possible but failed to provide any information regarding the time limit for such a request. Unfortunately, this information was also absent from your website. Upon using the thermometer, I discovered a significant issue. It does not switch off automatically after being inactive for a minute, which means it remains powered on continuously, draining its batteries and potentially causing other inconveniences. Due to my busy schedule with a newborn baby and the fact that we do not own a car, I was unable to return to the Dickson branch until 2 weeks later. However, when I approached the staff about the faulty thermometer and requested an exchange or refund, I was informed that it was not possible as more than 7 days had passed since the purchase. To my surprise, I could not find any mention of this restrictive policy on your website's refund policy page. I am deeply disappointed by the lack of clarity and inconsistency I have encountered in this situation. The Dickson branch sold me a product with a significant flaw, and then denied my request for a refund or exchange based on an undisclosed timeframe. Instead, I was directed to contact the manufacturer for assistance, which I found unacceptable. I want to bring to your attention that, as a consumer, I am aware of my rights under the consumer protection laws. According to these laws, retailers are responsible for ensuring that the products they sell are functional and durable. In this case, the thermometer I purchased clearly fails to meet these requirements. I kindly request that you honor your obligations under the consumer protection laws and take appropriate action to resolve this matter."

"This is a great chemist However, if purchasing a med on script that has to be kept cool - beware the script is put in the cooler bag.. If in a hurry, as I have been twice, it only takes a second to ditch the cooler bag where they have placed the script.. For me this has meant contacting my specialist for another script..I have explained that this is a bad practise especially for the elderly. It only takes a second and the script is gone. Not good - be careful !"