Abode Woden

"Always enjoy staying at Abode motels this is my 4th Adobe in a different location, love choosing Abode as the rooms are always apartment like! meaning you get laundry kitchen and spacious living area. The view from the 8th floor was outstanding and rooms are always clean and well stocked with condiments and kitchen wear"

"Completely unacceptable customer service. Very disappointed! A group of us were staying at the Abode Canberra for work and the customer service was absolutely appalling. When one of my colleagues arrived, they were told they had made a mistake with her booking and there were no rooms left. They did not offer any solutions or suggestions to help. So she had no room. When we suggested that one of us could share a room the response from the reception was we have no room service. so can’t give you any linen or bedding or assistance etc. We asked if they could give us at least some linen so we could make up the sofa bed and they refused to give us any linen, not a sheet, blankets, or a pillow. In the end I gave up my bed and room for an older work colleague as she was going to have to sleep on a foldout lounge with no blankets pillows or sheets and did not feel comfortable sharing a room. It was late and we had no linen given to us, so I had to share a bed with a work colleague in her room because we did not have linen to set up the sofa bed. I'm not sure what we would have done if it was a male work colleague or if I was not willing to give up my room and share with someone else. We had breakfast at the hotel and several of us were very disappointed with the food. My breakfast and one of the others at my table could not eat it as it was so revolting. I spoke to the waiter and passed on my feedback; he was very apologetic. I will be passing this feedback onto my employer as the customer service at the reception was completely unacceptable. To not only not offer any suggestions as to what we can do about the booking error, but to refuse to give us any linen is appalling especially as we were staying there for work."

"rooms are excellent. always clean, great quality service only thing to improve - long wait times at reception during busy check in/check out hours (also if receptionist happens to be on the phone) plus hotel has no parking of its own... you can park in the government-owned parking space opposite however 1) have to pay 2) have restrictions on parking times.."

"The rooms are well equipped with a small kitchenette, but they are quite small, and one side of the hotel has only a view of a brick wall only a matter of metres away. For me the streaming TV service doesn't work as it requires your to accept a user agreement that never seems to be able to load. The bathroom is well equipped with a nice rainfall shower. The temperature has been comfortable despite some cold mornings. I'm not sure why they provide an oil filled column heater. I find the bed comfortable, but as I've done a massive amount of travelling over and the years, I'm usually comfortable in hotel beds"

"First of all, it’s in a great location. Pretty central, and was close enough to everything I had planned to do, so didn’t take me long to get around to all those places. The service at the front counter was great, nice people well presented, and of course I was pretty happy to get a free upgrade that I didn’t even ask for. Have to say a big thank you for that one. The room was quite clean (which is super important to me), the temperature was well-regulated, and the rainfall shower was just as good as the one at home. The restaurant offers room service, and while there isn’t a huge number of options, the food tastes great and was delivered to the room within half an hour both nights I was there. They don’t have parking, but there is a public car park across the street. And if you leave at 8.30 in the morning and stay out and about until 5.30 at night you don’t even have to pay for it. Overall, I thoroughly enjoyed my stay, and will stay there again next time I come back to Canberra."