Hair Journey

Welcome to Hair Journey, a beauty salon located at 2 Tiptree Crescent in Palmerston, Australia. Our institution is dedicated to providing excellent old fashioned service to ensure our clients always feel welcome and comfortable in a friendly, relaxed atmosphere.

At Hair Journey, we offer a Hair Journey for all ages, genders, and lifestyles. We are mindful of the chemicals and waste used in everyday life and strive to contribute to the community, the environment, and the future by using Green Chemistry products. By choosing Hair Journey, you are supporting a salon that values sustainability and eco-friendly practices.

Our team at Hair Journey is committed to providing continued support and encouragement to our staff's abilities to excel on the highest level of professionalism. We believe that your experience with us should be a journey of distinction, and we are dedicated to ensuring that you receive the best service possible.

To make your experience with us as convenient as possible, we offer secure and instant online booking. Simply visit our website and book your appointment today. We are located at Shop 5 Palmerston Shops, 2 Tiptree Crescent, Palmerston ACT 2913.

Our salon hours are as follows:

- Tuesday: 9:00am - 5:00pm

- Wednesday: 9:00am - 6:00pm

- Thursday: 9:00am - 5:00pm

- Friday: 9:00am - 5:00pm

- Saturday: 9:00am - 2:00pm

- Closed on Public Holidays

We kindly request that you aim to arrive 5-10 minutes prior to your appointment to ensure a smooth and timely service. A courtesy appointment reminder will be sent to you via text message. If you need to cancel or reschedule your appointment, we appreciate 24 hours notice.

Please note that if you arrive late by 15 minutes or later, we reserve the right to reschedule your appointment. Additionally, a 25% deposit is required to be paid 1 month in advance. Cancellations made less than 10 days before the appointment will not be refunded.

We also want to inform you that our deposits are non-refundable, cannot be transferred to cash, and must be redeemed by the expiry date. No expiry extension will be given.

If you are unhappy or experience a problem with your hair, please advise us within 7 working days of your appointment. While we do not provide refunds of any nature, we will do our best to work with you to reach a happy outcome. Please note that no consideration will be given for change of mind or ignorance to professional advice.

Finally, we want to assure you that while we make every effort for prevention, we hold no responsibility and are not liable for any adverse reactions caused to you by medications or to any product, food, or drink offered in the salon. We also do not take responsibility for any damage to garments or personal possessions.

Thank you for choosing Hair Journey. We look forward to providing you with a wonderful salon experience.