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OTR Parafield Gardens
237 Martins Road, Parafield Gardens, South Australia, Australia
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About OTR Parafield Gardens
Welcome to OTR Parafield Gardens, located at 237 Martins Road in Parafield Gardens, Australia. As a fully Australian owned and operated convenience store brand, OTR is dedicated to providing a whole new level of service to make your life easier. We see you as more than just a customer; you are our guest, and we strive to understand and anticipate your needs.
Life can often feel like a race, which is why at OTR, we aim to provide innovative, frictionless, and satisfying solutions to help you navigate through it. Our 24/7 availability ensures that you can always rely on us for the best balance of convenience, value, and quality. OTR is here to make your life easy.
Whether you're in need of a petrol station, a convenience store, a good cup of coffee, hot food, or an urgent grocery item, OTR has got you covered. With over 170 stores across South Australia and Victoria, we are always open and ready to serve you.
OTR is not just your typical service station or convenience store. We bring together a wide range of quality food and drink options under one roof. From well-known brands like Hungry Jack's, Subway, Oporto, Guzman y Gomez, wokinabox, Krispy Kreme, C Coffee, EAT, and Moe's Dog and Shake, we offer something for everyone.
In addition to our food and drink offerings, OTR also stocks a variety of everyday necessities. From milk, bread, and eggs to cold drinks, chips, lollies, chocolates, and ready-to-eat meals, we have everything you need. We even provide conveniences like bagged ice, firewood, and 'swap and go' LPG gas bottles. And if you're in a pinch and need a last-minute gift or card, we have a selection available.
At OTR, we consider our customers as our guests, and our goal is to save you time and keep you going. We're here to rescue you when you've run out of a product and want to remove your hassles and worries. Our friendly staff are always ready to put a smile on your face. We are OTR, and we're here to make life easy for you.
Exciting news! On April 5, 2023, the Peregrine Group entered into a binding agreement with Viva Energy Group Limited, one of Australia's leading energy companies. This merger will combine OTR, SMGB, and the Wholesale Fuels businesses into Viva Energy's growing Convenience & Mobility business. This opportunity will accelerate the transformation of OTR's Convenience business and establish OTR as one of Australia's leading retail brands.
We are thrilled to be a part of this development, which aligns with our commitment to providing exceptional service and convenience to our valued guests. We look forward to continuing to serve you and making your life even easier.
Photos of OTR Parafield Gardens
237 Martins Rd, Parafield Gardens SA 5107, Australia
Reviews of OTR Parafield Gardens
"Called in this morning to purchase a donut ($3.95) paying with a $50.00, even with the screen showing cost, payment and change the server could not work out the correct change to give back to me. I gave up an requested my money back. Whenever purchasing from this OTR please check your change before you leave the counter. If I could give them no stars I would, dealing with customers money and getting their change right especially when it is on screen and he couldn't was unbelievable. Will not go there again. By the way store was not busy"
"Absolutely nothing but unless employees there not one person can reorder or do stock taking right how hard is it to reorder products before they actually run out Absolutely should be shut down"
"Worst customer service tonight Asking the staff a friendly question, dude rolling up his eyes like he owns the place. They bring shame to OTR and it’s Reputation."
"I am so sick of going to this OTR at night and having to stand at the night window repeatedly ringing the night bell, for sometimes up to 10 minutes, then when the male staff member (this never happens when its female staff) could finally be bothered coming out from the back to serve me, he walks around the corner talking on his phone!!!! If one of my employees did this to a customer, they would dismissed instantly!! It is absolutely atrocious customer service to leave anyone standing outside alone at almost 3am so he could finish chatting with his mates, and this happens far too often, and not just at this OTR.. I will also be making a formal complaint about this incident, and any that occur in the future!!! These people are paid good money to serve OTR customers, not to ignore customers, and hide out the back all night chatting on the phone!!!!!"
"Don't shop here if you're a fan of those Mexican soft drinks they're selling in the glass bottles where it states on the fridge bottle opener available at the counter, that's not the case it's false advertisement. Because I tried to buy one just few minutes ago. I don't know if it's just my local store or a state wide problem but Perignon corporation need to get on it."
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