Subway Forrestfield

"Ordered 2 footling and a 6 inch, all with the same fillings. Had to keep telling the girl that they were all the same. That was after waiting 10 minutes at least to get served. They weren't busy. Girl was very slap dash making the sandwich. Very poor service. Won't be back."

"I ordered Uber eats from this store. Chicken Teriyaki and chicken bits. The salad was an absolute disgrace and the chicken bits were soggy. Do yourself a favor and buy your takeaway some where else. When I phoned to complain they wanted to blame Uber eats."

"I used to love subway but now I hate it I got myself a gluten free chicken bacon wrap for dinner but when I came home and unwrapped the wrap it stuck to the paper and started to break down now I have to eat it of a plate totally not what a wrap is I also came home after 3 days from the hospital so I wanted to enjoy a good meal but it looks like my day is ruined thanks subway for training your employees on how to not make a wrap I’m also eating on the couch"

"Must be under new management. Manager needs to be removed or business shut. No understanding of basic hygiene or rules. Dodgey work practices. Watched staffs bracelet touch my sandwich. Pointing it out, she moved her bracelet up using her gloved hand and proceeded to make sandwich with that hand. The next time I came here, 2 weeks later, a girl planned to use last of seafood (only 2 scoops) on 2 footlongs, she spread 1 scoop on the 1st foot long and another girl came to start the 2nd and noticed there was nowhere near enough and asked if i wanted something else which is what the 1st girl should have done. But because I had just finished a 12hour shift I figured the 1st girl must've added all of it in the one scoop. Got home to see that was not the case, there was really only one scoop of meat in the middle. They didn't even wrap them up correctly. So I called the store, spoke to someone who did not give their name, I'm guessing the manager. She acted like her english wasn't good, kept saying sorry, sorry, sorry, without really listening, then said I can have a free sandwich the next time I come in.... without taking down my details. I pointed out that they have no way to identify me and that I really just want her to acknowledge that her staff did the wrong thing and that she would train them. She didnt care. I said I'm coming in to show you and i'll get a refund and she hung up. She dropped the act when I arrived, her English was suddenly fine and her attitude went to rude, eye rolling, not listening, asking random staff random questions about my order. She refused to acknowledge what happened, was rude the whole time, would not look at the sandwich. Kept arguing as if i was upset that I couldn't get 2 seafood footlongs and she said i knew what I ordered...what the... She seriously didn't listen to what I was actually saying. Lady, your staff sold me a seafood sandwich with nearly no seafood on it. It's that simple, look at the dry bread. She continued being rude, I asked for a refund, she said she'd give me a refund even though its what i ordered... are you serious!?! I told her to bin the sandwiches. She refunded me in cash, the wrong amount... I didn't want to deal with even getting the right amount back. I left. Sent an email to head office. Disgusting attitude, poor management. She turned a learning exercise into losing a customer of 8 years.The only staff in there are young kids, always hiring juniors... no wonder this place has become a dump. No decent managers to provide training, this place will be shut down by the health department hopefully soon."

"I am a avid lover of subway and in my many years of having it I have never been this appalled! I got a chicken wrap with avocado lettus tomato carrot and capsicum. First off, I got the smallest amount of avocado. Like this is less than what you'd put of toast. It has the smallest and I mean the smallest amount of veggies I've ever seen. One tiny strip of sauce and didn't get asked for salt or pepper. Not to mention the sloppy wrapping! The customer service was discussing. Not only my lady destroyed my wrap, the lady next to her was throwing food around, the salt container around and shoved others out of her way while she ran out of the shop. I am so discussed and ashamed of having to pay for this. I do not recommend at all and will not return. Have taken this complaint to corporate"