Grace Removals Adelaide, South Australia 5113
About the Business
Grace Removals is a trusted moving company located in South Australia, specifically in the City of Playford, Adelaide. As an established institution, we are a point of interest for those in need of reliable and efficient moving services, as well as storage solutions.
When it comes to household removals, we are the experts in Adelaide. Our extensive range of packing materials includes specialized cartons and a complete range of wrapping materials. We take special care of delicate items such as fragile antiques, gilt mirrors, artwork, and marble by packing them into custom crates specifically measured to fit each item, ensuring maximum protection.
With over a century of experience, we have been assisting Adelaide households with their relocations. When you choose to move with Grace, you can expect the Grace Experience. This means you will receive exemplary customer service with a single point of accountability, driven by our commitment to world-class training, facilities, and technology.
Moving doesn't have to be a daunting task. We make it easy for you. From the moment your move is booked, your dedicated Adelaide-based Grace move coordinator will guide you every step of the way. They will ensure that every aspect of your Adelaide removal is pre-arranged and ready for the big moving day. You will receive a detailed moving schedule, including confirmation of dates for all services, preparatory advice, helpful hints, and regular check-ins and updates until final delivery and unpacking.
Our professional moving staff can expertly pack your household items within an agreed time frame, saving you time and providing peace of mind knowing that everything will arrive at your destination in the same condition as when packed. We also offer a valet unpacking service to help you settle into your new home quickly by completely unpacking and organizing your belongings.
At Grace, all moves are carefully assessed by our experienced Adelaide moving consultants. This ensures transparent, comprehensive fixed price moving quotations, with detailed service inclusions and exclusions, so there are no surprises on the moving day. We offer a range of convenient payment options, including credit cards and Zip payment plans.
Don't just take our word for it - people in Adelaide have been leaving genuine verified reviews for us in various places. Take a look and see what they have to say about our services.
We understand that your pets are part of your family, which is why we provide dedicated interstate or international door-to-door pet transportation options. You can have peace of mind knowing that your furry friends will be safe and secure during the journey.
Transporting your vehicles, such as cars, vans, boats, or motorcycles, from Adelaide to anywhere within Australia is made easy with our door-to-door service. We can even arrange short or long-term storage for your vehicles, boats, trailers, and caravans.
Once our moving truck is loaded and ready to depart, the last thing you'll want to do is clean the empty house. We can arrange a full house clean, including windows, oven, and carpet cleaning.
If you don't wish to take all of your belongings to your new home, we provide affordable and secure long-term storage options. Our secure storage facility in Adelaide, as well as more than 30 national branch locations, can accommodate your needs. If you ever need specific items, we can retrieve and deliver them to you efficiently.
For high-value and fragile items such as paintings, sculptures, and marble, we offer customized casing and specialist packing to ensure safe handling and transportation. Our dedicated art handlers are also able to securely hang artworks and install complex fine art installations.
At Grace, we take pride in the way we prepare your belongings for transit. Our packing staff are highly trained and use only the best quality packing materials, including a wide range of specialized boxes and cartons designed for safe transportation.
To learn more about our Adelaide removal services, speak to our removal specialists at 1300 461 204 or get a free obligation-free moving quote. Let us make your move stress-free and seamless.
Photos
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Wow! Hasn’t Grace removals gone downhill this past 12 months. Just look at the reviews this past 12 months!!!!! I have lodged complaint after complaint and not one person has got back to me in the agreed verbal timeframe. Company very eager to take your cash but go missing when called out for shambolic practice. Despite staff saying clothing is packed with great care and will be transported on a rail clothing is ruined and now having to privately pay $800 for dry cleaning. Worst part is the company don’t care!!!! Avoid like the plague"
"I left a review just about 3 weeks ago about my broken table leg, to which Grace Removals commented asking me to contact customer service as they would “like the opportunity to fix this situation”. Well, it’s been 3 weeks with 2 emails from me following up and I still have not heard back from them. I still haven’t received compensation for the table that’s been badly damaged since the move. I work full time and late nights and haven’t had time to even get a replacement table. I will be lodging a claim with ACCC."
"I recently used Grace Removals for my move to Singapore. My table arrived with one broken leg. Prior to that, Grace Removals advised that I let them pack (at extra cost) so if anything went wrong I would be compensated. I believe part of what caused the damage is their failure to unscrew the legs before shipment, despite me reminding them to do so (I should also stress that I used Grace Removals for interstate moving less than a year ago and the legs were unscrewed from the same table before delivery). Instead, the whole table was wrapped in thin sheets of styrofoam-like material, and transported. The table has been rendered useless. I have since contacted the company, which responded with: “After checking the file, I found that your shipment is not insured by Grace. May I suggest that you approach to your insurance company for the compensation”, and “We handled your shipment with due care. I suggest you approach your insurance company to further process your claim request.” The responses from Grace Removals I got were in spite of their own T&Cs which state that if the goods were damaged due to defective or inadequate packing/failure to exercise due care and skill, Grace Removals would be liable for the full amount of loss/damage. I am posting here as an alternative avenue to reach out to the company, since I’ve been getting rubbish email responses thus far. If the matter can’t be settled with the company directly I will have no choice but to pursue the matter legally."
"We used Grace to move from Sydney to Adelaide. Communication wasn't great regarding delivery date and unfortunately Grace damaged a painting (puncture hole through it), scratch our coffee table, and a pair of room lamps. Tried to claim on insurance but the insurance only offered us 25% of the replacement cost of the items. All of these items were packed by Grace (not by us). In addition they chipped the edge of our kitchen table and broke the handle off our step ladder. For the drop of service the team turned up with no tools and didn't even put our bed back together."
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