Eastbrooke Family Clinic Burleigh Waters

"The reception staff seem overworked and unhappy. I often felt like I was a bother. I chose to change surgery rather than to continue seeing an unwelcoming face when I need a doctor. This is a shame because Doctor Ingrid and the nursing staff are so lovely."

"Can not understand how some people give a negative review for this clinic . From the practice manager Karen, receptionists Jill, Mandy,Rhonda,Molly, nurses Dani Amy, Sian , Dr. Stephen ( Saint ) Barry are the best caring medical staff in Gold Coast. I live in Tweed Heads South 48 km return and I don''t mined at all to travel for such fantastic care and service."

"Horrible.. imagine forcing people to wear a mask to see a doctor, then not providing any masks and making you go next door to buy some. This happened to me, but get this multiple patients came in right after me no mask but was no problem they went through to their appointment with no harassment. Absolutely horrible double standards possibly some profiling going on at this establishment."

"Unfortunately this practice has really gone down hill since they first opened! My family have been patients since they opened and really liked Dr Myers, Dr Zagowski & others that have since left! The new Drs seem less professional and caring & the pricing is just ridiculous!"

"We moved to Eastbrooke Family Clinic West Burleigh as the doctor that we had used in Currumbin for many years was moving there. Our experience since then has been well below par. The facilities are modern and well appointed however we were unable to get an appointment with the doctor we moved for without waiting upwards of several days and sometimes longer than a week. With the exception of one other doctor there we have been very disappointed with the GP's we've been assigned, a general lack of interest in resolving anything except the most standard of issues and in some cases a seeming complete absence of knowledge. That coupled with very long wait times on the phone when trying to make appointments meant we had already started talking about moving doctors. The final straw came today when we called through at 8am to try and get an appointment for our 2 year old who has woken up with severe ear ache and were told that she wouldn't be able to see any doctor until Tuesday: 4 days time!! Needless to say we'll be moving to somewhere else asap and would caution anyone else who may want any kind of reactive care to do the same."