Novus Glass
About the Business
Welcome to Novus Glass, your premier car repair institution located at 1910 Beach Road in Malaga, Australia. As a trusted establishment and a point of interest for all car enthusiasts, we are dedicated to providing top-notch services for all your automotive needs.
At Novus Glass, we understand the importance of a well-maintained vehicle. Whether you've encountered a minor chip or crack on your windshield or require a complete glass replacement, our team of skilled technicians is here to assist you. With years of experience in the industry, we have earned a reputation for delivering exceptional results and ensuring customer satisfaction.
Our state-of-the-art facility is equipped with the latest tools and cutting-edge technology to handle repairs and replacements for all makes and models. From sedans to SUVs, we have the expertise to tackle any automotive glass issue efficiently and effectively. Our team is comprised of highly trained professionals who are committed to delivering superior craftsmanship and attention to detail in every job we undertake.
At Novus Glass, we pride ourselves on providing prompt and reliable service. We understand that your time is valuable, which is why we strive to complete repairs and replacements in a timely manner without compromising on quality. Our goal is to get you back on the road safely and with peace of mind.
Customer satisfaction is our top priority, and we go above and beyond to exceed your expectations. We offer competitive pricing and transparent estimates, ensuring you receive the best value for your investment. Our friendly and knowledgeable staff is always ready to answer any questions you may have and provide expert advice to help you make informed decisions about your car's glass repairs.
As a trusted institution in the Malaga community, Novus Glass is committed to delivering exceptional service and building long-lasting relationships with our customers. We take pride in being a reliable destination for all your car repair needs, and we are dedicated to maintaining the highest standards of professionalism and integrity.
Visit us at 1910 Beach Road in Malaga, Australia, and experience the Novus Glass difference. Trust your vehicle to the experts who prioritize your safety and satisfaction. Contact us today or browse our website to learn more about our services and schedule an appointment. Let us help you keep your car looking its best and ensure clear visibility on the road ahead.
Photos
Location & Phone number
1910 Beach Road, Malaga, Western Australia 6090, Australia
Hours open
Monday:
8:00 AM - 0:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
0:00 AM - ?
Sunday:
Closed
Reviews
"What a disaster of an experience with Novus Glass. It actually seems like a joke but I assure you it is true. A simple windscreen replacement insurance claim: 1. Turned up but couldn't do it because of drizzle (not their fault, totally fine). Rescheduled. 2. Did not turn up. Rescheduled. 3. Turned up, but the new windscreen was scratched. Rescheduled. 4. Did not turn up. Turns out it was not re-booked properlyin their system. Rescheduled. 5. Turned up with the wrong windscreen. Phoned up wild - I've had enough by this stage (on hold for the 6th time for half an hour... why don't they answer their phone??) to reschedule, and the lady hung up on me. So in total over 5 weeks- 4 days (unpaid) off work sitting around waiting for my windscreen and still do not have a windscreen. Have notified RAC that in my opinion, Novus should not be a preferred provider. Will be going with another company and starting the whole process again. Gah!!! Phoned other company and they answered on the first ring. Say no more!"
"I can’t thank Steve from Novus enough in his efforts to fit me with a new passenger window for my i30. He came to my house for both the temporary window and then my permanent. I can’t fault his professionalism, communication and workmanship. If I should ever need another window replaced I know who I’ll call."
"Sadly our experience has not been the best. We have a very old car and we realise this made the job tricky. However the installer/technician broke off the electric winder part and then took it away with him never to be seen or heard from again. He left the window taped in and not secure in any way so we weren’t able to drive it in case the glass fell down into the door cavity. We’ve had to secure it ourselves with a piece of wood. They left all the broken glass inside the door, haven’t communicated with us what has happened to the part. Are they bringing it back? Are they fixing it? Is there extra cost? We don’t know and haven’t heard after many phone calls, emails and photos sent. Left us very stressed out and having paid for glass replacement and installation which wasn’t cheap."
"My car was broken into and I lodged a claim though my insurer. Once the job was given to Novus, I had the driver side window replaced that same day. The office was amazing with giving precise details on when the repairer would be at my house and it took the repairer about 15 minutes to install the new glass. Novus also organised the tinting to take place at a designated tint car shop that was right near my work place saving any issues of being with out a car or having my car secure again. I am truly grateful for the speedy response and service during that time and I couldn’t recommend Novus Glass any higher. Great service, amazing customer service and an over all great experience in a time that was needed. Thank you to the whole team ⭐️⭐️⭐️⭐️⭐️"
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