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TerryWhite Chemmart Happy Valley
Kenihans Road, Happy Valley, South Australia, Australia
About TerryWhite Chemmart Happy Valley
Welcome to TerryWhite Chemmart Happy Valley, your premier destination for all your health and wellness needs in Australia. Located on Kenihans Road in the beautiful Happy Valley, our drugstore is more than just a pharmacy – it's a trusted establishment that puts your health and happiness first.
As a leading pharmacy and point of interest in the area, TerryWhite Chemmart Happy Valley offers a wide range of products and services to cater to your individual needs. Whether you're looking for prescription medications, over-the-counter remedies, vitamins and supplements, or personal care products, our store has it all. Our knowledgeable and friendly staff are always ready to assist you with any questions or concerns you may have, ensuring you receive the best possible care and advice.
At TerryWhite Chemmart Happy Valley, we understand that your health is your most valuable asset. That's why we go above and beyond to provide a comprehensive range of health services to our valued customers. From medication management and health checks to vaccinations and blood pressure monitoring, our dedicated team of professionals is here to support you on your wellness journey.
We take pride in being an integral part of the Happy Valley community, and we strive to create a warm and welcoming environment for all our customers. Our commitment to excellence extends beyond our products and services – we also prioritize your convenience. With extended operating hours and a range of convenient payment options, including online ordering and home delivery, we make it easy for you to access the healthcare products you need, when you need them.
Visit TerryWhite Chemmart Happy Valley today and experience the difference of a pharmacy that truly cares about your health and wellbeing. We are proud to be your trusted partner in achieving a healthier, happier you.
Photos of TerryWhite Chemmart Happy Valley
Shop 1 Happy Valley Shopping Centre Shop, Kenihans Rd, Happy Valley SA 5159, Australia
Opening hours of TerryWhite Chemmart Happy Valley
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 21:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of TerryWhite Chemmart Happy Valley
"Pharmacists that argue with you about your medications, take a crazy amount of time to tap a few buttons to dispense medication and loose your medications. Have used this pharmacy a few times due to the convenience of it being close to the Foodland that has products that best suit my dietary needs. Today was like any other day where I put in my scripts, got told it would be 15-20 minutes thinking 'Yep, typical!', did my shopping and came back. Came back after a relatively big shop to be told that my scripts still weren't ready. So put my shopping in the car and then came back again. I put in 4 scripts (3 electronic and 1 paper), and was told that they could only dispense 1 due to it being the end of the month and not having the stock for the rest of them. 1 of these medications is a controlled drug and therefore I can't get it out too close to another dispense date, but had also almost run out and shouldn't stop taking them cold turkey. The other was my pain medication and I was just told to try a different pharmacy without any empathy. Went to a different pharmacy, with lovely and very helpful staff, and couldn't get my pain medication because the escript had said it been dispensed. Got told to call the other pharmacy to get it to send it back to me while they get my other scripts done. Called the pharmacy back, explained situation to staff and was passed to the Head Pharmacist who basically argued with me on the phone for about 5 minutes telling me that they didn't dispense the medication and treating me like an idiot. She told me she had deleted it off the system because they weren't able to get it to me due to low stock. I advised that obviously something else needs to be pressed because I still can't access my prescription. She continued to argue her points again, for me to cut her off and just say don't worry about it and hang up the phone because I was getting no where. This is not the only time the Head Pharmacist has argued with me regarding my scripts. Last time she was saying that my ADHD medication wasn't on PBS, even though I had gone through a very long and grouling process to get it on there. This was an argument in store though, with me at the counters and her yelling at me from the Pharmacist corner. Literally 2 minutes after that phone call though, I get a new escript text for my pain medication. Of course, this time I could access my script, so she hadn't done what was needed to on her end. Not only the is the Head Pharmacist rude, unapproachable and unhelpful. The male pharmacist also looses your script dockets then adds your controlled drug medications with your name on it into someone else's script basket. Safe to say that convenience is not worth the disgusting display of customer service recieved on an ongoing basis."
"Loyalty, like chivalry, is dead. Terrible customer service, staff don’t recognise you, even after going there for 20 years. Made to feel like a number."
"Appalling customer service. Went in to have a Statutory Declaration witnessed and was told in a very rude manner by both the Male Pharmacist and female staff member that they were too busy. Not the first instance, will be the last time i set foot in that store. a pity i have to give any stars at all."
"The most useless team of 'professionals' that I have dealt with in a long time. Made me wait 30 minutes to tell me that they couldn't dispense my script. They didn't even check if it was ready the first time I asked. I would have been waiting all day had I not asked again. Disgraceful customer service."
"One of the staff members named Suzie acts like a complete cow towards customers. If this was only on one occasion I would let it slide, but multiple times when she has served me - and many others by the looks of things - she has been incredibly rude. Either this lady needs a talking to by management about her attitude, or needs to get another job where she is not interacting with people."
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