Bali Pools 72 Township Drive, Burleigh Heads, Queensland 4220

"I had an issue with my pump after being away for the weekend. Called Maria at 10:30am and by 13:00 hours Darryl had my issue fixed. The after service by Bali pools was next level good. Highly reccomend"

"Highly recommend Bali pools. They have been amazing throughout the whole process. Rodney & Daryl are 2nd to none. Rodney’s professionalism was amazing he knew exactly what he was doing & made us feel like this was the right choice for us. We highly recommend Daryl & his team"

"We had such a great experience with Daryl and the team. Always communicating, keeping the process so easy for us too know what was coming next. The team in the office were always available too answer questions and kept things running smoothly throughout the entire build We are beyond thrilled with the end result. Thankyou Bali Pools"

"Bali pools built our pool, we love it! The self cleaning system is a must have. Great service, and awesome product. Thanks Daryl and team for your excellent after sales service too."

"Clear Communication = Pool Perfection Despite many homes, and a number of opportunities, this is the first time we have committed to a pool. Mainly because I am a pro at finding flaws in any building project, and second-guessing problems and issues. While researching (yet again) I came across Jack from Majestic Pools. Majestic is part of the Bali Pools family. Jack is one of those rare people who listen to what you think you want, and then translates it into practical reality. With a 10m frontage, we didn’t want to have the pool dominate the yard, yet we didn’t want a puddle either. It took a few meetings, phone calls, spray-paint, and Jack patiently pacing the yard to get to the point of signing on the line. And I am so pleased we did. An 8mx3.6m pool, with a ledge along one side! And somehow the garden seems larger! Our construction started mid-June 2021, and we were swimming by mid-Sept. Daryl – Bali Pools oversaw the whole project from the terrifying day the digger arrived, to handover. Bali Pools is half of the team – you are the other half. Yours is not the only pool Bali is building. You need to be available for the project to continue – access is needed, you may need to drop everything and pick tiles, or keep the dog out of the way. Wet weather may delay a digger by two days, which pushes out the time for other stages. A tiler may be delayed at a different site. So, when you know that work is scheduled for your pool – be available. Daryl does an amazing job of coordinating many pools and numerous contractors. But you need to play your part too. Make the payments as soon as you receive the invoice. The next stage cannot be booked until the previous payment is made. Remember the end goal, and don’t try to become an expert in construction – leave it to Daryl to have the headaches -not you. Do speak up if something doesn’t seem right. Daryl gives you his contact details, and tries to keep you up to date on who is arriving when and for what task. But he has many projects to focus on, and you have one to obsess on. So, if something doesn’t seem correct – clarify. I did this with our pool fence – as I remembered a conversation that the fence contractor hadn’t been a party to. If I hadn’t spoken up, we may have been delayed on fence approval, and then the delay would have rebounded. Daryl is a perfectionist, and will call back contractors to fix or improve anything he doesn’t feel is up to his high standard. An amazing feature from Bali Pools is that you aren’t just handed control of the pool once the water is in. Daryl keeps control for a little while, comes and puts in the salts etc, and generally keeps an eye on it – while encouraging you to start caring for the pool. Hot tip – he can get a much better price on a pool cleaner than you can – just let him know if you want a robot or suction cleaner. The robot is fantastic, and I have no idea why I was hesitating. After a few weeks comes handover, when you go through all the steps with Daryl or Ben (or both as we had) and learn how to look after this new investment. Even now, we are on our ‘training wheels’ and take the water to the pool shop, then send Daryl a picture of the readings. He promptly comes back with the recommended amounts of acid, calcium etc needed. Just making sure that our local pool store is on the same page as Bali pools when it comes to looking after our new addition. To anyone considering a pool this is what you need to remember. For the amount you are spending, don’t try and cut corners by getting in some of your own contractors – Unless you have instant access to other trades who can seamlessly fit into the project timetable - just let Bali Pools project manage from end to end. You’ll be swimming a lot sooner, be well cared for, and be very happy with the result."