Brazilian Flame Bar & Grill

"After hesitation from reading the reviews, and wanting to try this place out for a while, I finally jumped the gun and gave this spot a go! Overall I would have to give this spot three stars. First of all I found the restaurant to be way too crowded especially for servers to be walking around with knives and meat, surely it's a hazard for both customers and workers. Secondly wait times started to get ridiculous. I waited almost 20 minutes for my drink to arrive, and when it did the ice had melted and the top was watered down. I was very disappointed. Considering drinks were an extra cost on top of the AYCE price, I thought it would be quick. My mother had a margarita and it wasn't good, it wasn't amazing that she didn't end up finishing it. It was really difficult to also get the attention of the servers to order more drinks or even ask for sugar syrup or anything to make the margarita taste better. Added to that, as soon as we sat down, we ordered our sides and some tomato sauce and bbq sauce, it took so long for it to arrive. It wasn't a pleasant experience to say the least, especially when majority of the meats offered weren't seasoned so well and dry. I wish tables had salt and pepper, or if there was a condiment station for customers to get their own condiments. In the past I've been Brazilian bbq restaurants in Indonesia and Singapore, and they've always had section for Bain Marie style side dishes and condiments, maybe after a pandemic Bain Marie wouldn't be too hygienic, but a condiment station would be a great addition in my opinion with tomato, bbq, sweet chilli and sriracha sauces. Another good idea would be little baskets with plastic for the disposal of wing bones as we had so many chicken wings. The highlights for me were the Brazilian cheese bread, fried bananas with ice cream and the chimmichurri sauce which came at the end of dinner(probably would've made dinner taste better and given this review 4 stars) I don't think I would be visiting this restaurant again any time soon after my experience."

"Service here was great. Paola our waitress was very lovely and checked constantly if there was anything we needed. Carlos who served the meats was very attentive and ensured I got the the cuts and parts of meat that I liked and how I liked it. Food came out very quickly and I was completely full. Meat was seasoned on the salty side but I love salty foods so it was perfect. Highly recommended. Everyone was so nice, food was great and it was an overall fantastic experience!"