ProfessioNAIL Booragoon

"The people working there are seriously unhappy. They never smile. The entire time they do your nails they never speak to you. Doing your nails used to be so relaxing and fun. Now it's just soulless. Note - check they clean the Pedi spas and instruments they use."

"I wish I had seen these reviews before going to this salon. I regretted my impromptu decision to get my toes painted with shellac when I was left with a lumpy, thick, uncured mess. I didn't realise until I had left the salon so I went back the next day and was met with very rude/abrasive staff when I requested a refund. The nail polish was literally peeling off. Eventually got my a refund after 10 minutes of back and forth with the owner but it wasn't worth the stress. I can definitely see why this is the worst rated salon in garden city."

"I had a manicure although I only needed my cuticles trimmed, didn’t have my nails trimmed or filed/shaped. I also had normal polish but she put a clear layer first then 2 layers of colour then another layer of clear. I sat with a fan on them for about 10 minutes and they still weren’t dry. As I was leaving I bumped one when paying and she smoothed with her finger and put more clear on. About 4 hours later I cooked dinner and washed the dishes and it started wearing off. The staff here are not very friendly and I feel like I wasted my time and money."

"Worst experience ever. Wish I read all the reviews before going in. The shellac that was put on my feet is extremely uneven. It was so thick when it was applied and no care was taken to try and make it look even. The worst part was when she started cutting on the side of my nails and pulling. I’ve never had this happen before and now I have two nails that are infected. I’m not sure how this place is still open with this many bad reviews."

"I'm not sure how this place is still open with these reviews... I wish I had of read them first before coming. I came in on new years eve. I had been so busy with the festive season that I let my nails go a bit. Given it was new years eve I didn't think I would get in anywhere - I had already tried three other places in varying locations. but was doing shopping and on my way out the store wasn't to busy so asked for a new set of acrylics. I sat down and was given the remover to start soaking them off. Brilliant I thought. As they weren't just going to rip my nails off... but boy was I wrong. My nails hadn't even been soaking for 2 minutes when a lady came over and ripped my hands out of the bowl. The first nail she clipped she cut all the way back to my skin and then ripped it off. I was bleeding and in pain. Told her what she had done and no response. She continues to cut and then got another fake nail she used to rip off all my other acrylics. Leaving one of my pinkies with no nail as she ripped almost the ENTIRE real nail OFF my skin! No sorry again. I'm sitting there. Clearly in pain. Clearly pregnant at 34 weeks... it was to late for me to back out. So I sat there and thought surely it can't get much worse. My nails were done. All to different lengths. She never checked them against each other. Once painted they were then filed and not left to dry properly. To the point there was literally polished coming off on the file. They also have no proper hand wash that is designed to kill germs. I walked out paying SEVENTY ONE DOLLARS. The most expensive I have ever paid! I was dumbfounded and just paid and walked out... I have now battled with an infected finger for the last 4 days where my nails was ripped off. Swollen. Extremely hot to touch. And 34 weeks pregnant. I have been getting my nails done for 5+ years and never experienced anything like this in my life. This place needs to close down!"