Ferrari Formal @MYER Robina

"NEVER SHOP HERE. AWFUL EXPERIENCE. My dad flew over from NZ went into this shop one week before my wedding. ALL staff guaranteed he would get his suit by the Thursday or Friday before our wedding. They said they would call us once it arrives to their shop from Melbourne. Thursday. No phone call. Friday. NO PHONE CALL We ring them all day. No answer. We then drive to Robina to see if we can just pick the suit up. When we arrive the entire shop it closed. Absolutely enraged at this point after we had paid for the suit for the wedding the following day to have no suit. This then meant we spent the entire Friday afternoon rushing around Gold Coast trying to find an alternative suit for my dad. Only for the store to ring me on Monday two days after the wedding to say they have his suit and no apologies about completely stuffing up my dads suit. Absolutely furious. I would give zero stars if I could."

"Shocking service and less than helpful staff I ordered a tuxedo suit to hire for my husband for a wedding. The jacket was the wrong colour, and there was no button on the replacement. The sleeve length on the jacket was wrong snd the trousers had a hole in them! Oh and the pocket square was the wrong colour! 2 days out from a wedding my time was wasted back and forth on calls and to the store I would never recommend this business go elsewhere"

"Absolutely awful experience and will never use them again. After my final fitting the tuxedo was packed into a suit bag. An hour before the event I was attending, I opened the suit bag to find that they had forgotten to pack the tuxedo pants. I had to borrow a navy suit which was not a good look considering it was a "black tie" event. I dropped the suit back on the Sunday morning with a request for the manager to call me to rectify the issue. I am still waiting for a call. NEVER AGAIN!!!!"

"So disappointed with the whole experience ordering 7 tuxedos to hire at 189$ each 6 months before my wedding. I was told in writing they would arrive the week before the wedding. Had groomsmen take work off to go in and collect to be told they had not arrived. Was then promised they would be there by Tuesday the following week by a regional manager but still nothing. Keep in mind my wedding was on Thursday. One day till wedding and they arrived. It caused so much stress and ruined the lead up to my wedding day. Had to call the store over 30 times to get in contact each time taking my time away from other planning. Very stressful and very rude customer service. Very sad"

"I cannot thank Lydia enough for her 20/10 service!!! She helped my husband and I when there were a couple of issues we’d encountered with sizes of jackets and shirts when we had dealt with a different staff member!! Lydia fixed the problem and the guys looked amazing on the wedding day and everything fit perfectly!! Anytime we need men’s formal wear we will go straight back to Ferrari!! Lydia is AMAZING and is very friendly and pleasant to deal with!!"