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Swimming Pool and Spa Service – Pool Doctor, Gold Coast
161 Old Pacific Highway, Oxenford, Queensland, Australia
About Swimming Pool and Spa Service – Pool Doctor, Gold Coast
Welcome to Swimming Pool and Spa Service – Pool Doctor, Gold Coast! Located at 161 Old Pacific Highway, Oxenford, our establishment is your one-stop destination for all your pool care needs. As a trusted general contractor and point of interest in the area, we are dedicated to providing top-notch service to ensure your pool is always in optimal condition.
Our team of pool care professionals is here to help you enjoy your pool without the effort. Whether you require regular or casual cleaning, we have you covered. We understand that storms, heavy rain, and lightning can cause damage to your pool, which is why we offer rapid response repairs to get your pool back on track quickly.
Is your pool looking a bit green and cloudy? Don't worry, we can transform it into a crystal clear and sparkling oasis. Additionally, we also ensure that your pool and equipment are in good working order, saving you time and money in the long run. If you experience any equipment breakdown, our fast breakdown service will have it fixed in no time.
Peace of mind is essential when it comes to pool maintenance, which is why our green pool cleaning service offers a complete package with fixed repair costs. We provide a detailed quote to have your pool up and running as soon as possible, so you can relax and enjoy your pool worry-free.
At Swimming Pool and Spa Service – Pool Doctor, Gold Coast, we understand the importance of skin, eye, and hair health. That's why we offer the option to switch to a Mineral Pool. Experience the difference of a gentle and affordable pool system that is suitable for all pools.
Our operating hours are designed to accommodate your schedule. We are open from Monday to Friday, 8.30am to 5.00pm, Saturday from 8.00am to 2.00pm, and Sunday from 9.00am to 12.00pm. Visit us at 161 Old Pacific Highway, Oxenford, QLD, Australia 4210, and let us take care of all your pool and spa needs.
Photos of Swimming Pool and Spa Service – Pool Doctor, Gold Coast
161 Old Pacific Hwy, Oxenford QLD 4210, Australia
Opening hours of Swimming Pool and Spa Service – Pool Doctor, Gold Coast
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:00 - 14:00
Sunday:
09:00 - 12:00
Reviews of Swimming Pool and Spa Service – Pool Doctor, Gold Coast
"I am somewhat dissatisfied with the manner in which I was billed. I engaged the services of Poll Doctor to investigate a leak in my pool. Despite having conducted multiple bucket tests myself, clearly indicating a leak, I paid an upfront fee of $195 with the understanding that they would conduct further tests during two visits to identify the leak's source. During their two visits, their technician performed a bucket test to confirm the presence of a leak, but was unable to make any further progress, suggesting that I contact a dedicated pool leak specialist. I find it perplexing to have paid $195 for a service that essentially reiterated the results I had already communicated in their shop. The additional actions taken by their technician, aside from the bucket test, included a visual inspection around my pool to detect signs of leaks. In truth, it seems reasonable that I should be billed for at most one visit, not two. The repetition of the bucket test gives the impression that they performed a certain 'test' to justify returning after a three-day interval, thereby billing for two visits. This situation leaves me feeling somewhat being ripped off."
"Called this morning to ask about my pool pump, which had recently broken. They asked when it had been installed but i wouldn't know as the house has only been purchased this last year and there are no details on the pool in the agreement, so they suggested to replace the pump with a new pump and sent a guy out within 2 hours as they had someone in the area! Quick professional and reliable and had the best deal for the new pump that is going to be installed (I googled it) The pump was that old the plastic was falling apart as he tried to take a look. So glad I picked a fast acting company as I'm a first time pool owner and it will be ready soon with weather getting warmer. Will be using them in the future!"
"I have a 2-year-old Viron P320XT MK11 pool pump (the latest version) installed August 2021. I am very upset with the service I got from Pool Doctor. My pool pump was making a terrible grinding sound, so I organised Pool Doctor to send out a technician (paid $110 call out fee). The technician arrived and said that the pump was corroded, the bearings had seized, and the pump was red hot, that the pump was not repairable and needed replacing. The following day they emailed me a quote for $2,295 to replace the pump. In the meantime, I took the old pump to Oxenford Pumps, they said that they were very confident that they could repair the pump. The following day they called me and told me that it was all fixed and working well. For this they only charged me $260. I installed the pump, and it is working perfectly. Most people are not pool pump savvy, Pool Doctor seem to like getting business through deceit. Oxenford Pumps are directly next door to Pool Doctor so they will be fully aware that they specialize in pump repairs. They could have said, ‘the pump is broken so we will take it to Oxenford Pumps to see if they can fix it’, but no; they would rather sell me a new one for $2,295. Pool Doctor falsely claim that the proposed new pump is an upgrade from my existing one (relying on my naivety) when it is in fact exactly the same MK11 model."
"We couldn't recommend the team at Pool Doctor Oxenford more highly. Having been a customer many years ago we returned to the Gold Coast and found that the pool and filtering system at our new home was in very bad shape. After contacting Pool Doctor they went out of their way and with considerable patience brought me up to speed with the new pool technology and righted the chemical imbalance perfectly on the first go. Really appreciate your great service - many thanks Joel and the team."
"The Pool Doctor team did an amazing job getting our pool back to tip top condition. Excellent knowledge and service, well priced too compared to other quotes I received. I’ve now booked in regularly testing & servicing with them"
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