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About Acute Care Team (ACT) 1300 MH CALL
Welcome to the Acute Care Team (ACT) 1300 MH CALL, a vital establishment in the heart of Queensland's City of Gold Coast, Ashmore. As a leading healthcare institution, we are dedicated to providing exceptional mental health support and care to individuals in need.
At ACT 1300 MH CALL, we understand the importance of prompt and effective mental health assistance. Our team of highly trained professionals is available 24/7 to provide immediate support, guidance, and intervention for individuals experiencing acute mental health crises. We specialize in offering a compassionate, non-judgmental, and confidential environment where individuals can seek help when they need it the most.
As a point of interest in the community, we strive to create a safe and inclusive space for individuals struggling with mental health challenges. We prioritize the well-being of our patients and aim to empower them to take control of their mental health journey. Our multidisciplinary team consists of psychiatrists, psychologists, nurses, and social workers who work collaboratively to provide comprehensive care tailored to each individual's unique needs.
Whether you or a loved one is dealing with depression, anxiety, psychosis, or any other mental health concern, our team is here to support you. Our dedicated helpline, 1300 MH CALL (1300 64 22 55), is accessible to anyone seeking immediate assistance or guidance. Our trained professionals will listen attentively, assess the situation, and provide appropriate advice, information, and referrals to ensure you receive the care you require.
Located in the vibrant City of Gold Coast, Ashmore, our institution is easily accessible to those in need of our services. We understand the importance of convenience and strive to ensure a seamless experience for our patients. Our facility is equipped with state-of-the-art technology and comfortable waiting areas, ensuring a welcoming and calming environment for those seeking our assistance.
At ACT 1300 MH CALL, we firmly believe that mental health is just as crucial as physical health. We are committed to breaking down barriers and reducing the stigma surrounding mental health, ensuring that everyone has access to the care they deserve. Our institution is dedicated to making a positive impact on the lives of individuals, families, and communities across Australia.
If you or someone you know is in need of immediate mental health support, don't hesitate to contact the Acute Care Team (ACT) 1300 MH CALL. We are here to provide compassionate care, guidance, and hope during the most challenging times.
Ashmore Commercial Centre, Suite 10, 207 Currumburra Road, Ashmore QLD 4214, Australia
Reviews of Acute Care Team (ACT) 1300 MH CALL
"I was left in even MORE distress after calling. Disgusted and quite frankly furious about the lack of compassion and support from a mental health crisis team. Called for a loved one who was in severe psychological turmoil and a danger to herself, asking for advice or even a place/facility I could take her to (had already tried 000 and 2 public hospitals) only to be told bluntly and with a horrible attitude, “there’s nothing we can do as she was assessed yesterday and cleared, goodbye.” Even if there was “nothing” they could do for a person who was cleared over 36 hours prior to my call, the least they could do was speak with some compassion and respect. If they speak to me, a concerned loved one, like that, I HATE to think of how they treat people in severe distress."
"Not much has changed over the years, Gold Coast public mental health is a disgrace and a disaster Also was told by a clinician from Pccs drop in centre that he was going for a job as the “ boss” of the accute care team and he also happened to divulge to me that he was a diagnosed phsycopath and did not possess the ability to cry or feel any other emotion other then anger I made a formal complaint and have not been back since Not aware if he became in charge of accute care after all ? I know I wouldn’t be comfortable knowing that the accute care head honcho was a self confessed diagnosed phsycopath???!!!"
"Got sent this number by beyond blue, lady from BB was lovely but the person I spoke too was disgustingly rude and unprofessional. I relapsed and was asked if I had 'taken a cold shower' for suicidal thoughts and SH and that they couldnt do anything for me. Had to go on a goose chase too find some help. Disgusting dont waste your time!"
"Rate this place as 0. We were referred here by an NDIS Support Co-Ordinator. They offered no assistance whatsoever. We had to endure over 4 hours of sheer hell with our brother whilst trying to process and grieve our father's passing. They just told us to call someone else. Complete waste - what are they even there for."
"When we are as fragile or depressed as we need to be to call ACT, what we DON'T then need is someone (presumed to be helping us) having a judgemental or 'bullying' manner. I've experienced it several times and while it seems I'm shooting myself in the foot ... ACT is very, very unlikely to be on any list to call for help - no matter how bad I felt. The ranking of 1.9 does not reflect the central tendency of ACT rating. It will go lower. I.E. Many more people have had bad experiences than those who have had good. A couple of 'outliers' of 5 Stars, boost the rating-number above ACT merit. (the number would be much lower) QUESTION: Were there good people from ACT? Of course there were: many of them unique in care, and remarkable in their sincere desire to help: Those qualities however cannot escape the culture of 'Them and us'. Them means us - those needing help, and 'Us' are those who can help ... but strictly - STRICTLY, and then, only on on their terms."
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