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Shannons Insurance
863-865 South Road, Clarence Gardens, South Australia, Australia
Photos of Shannons Insurance
863-865 South Rd, Clarence Gardens SA 5039, Australia
Opening hours of Shannons Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Shannons Insurance
"6 weeks to assess damage to a car is just unacceptable and then to be told that it will unlikely happen on week 6 due to backlog is Rediculous . Considering the assessment is all done virtually and we Havnt had a bad weather event in SA since 2022 sounds to be it’s just Shannon’s choosing profits over customer service. Will be changing all of my polices once this is over."
"I also have been with Shannon’s for many years but now their service has gone to the dogs. Can’t get anyone on the phone, they are taking so far over 6 weeks to refund my money. I can no longer log in. They keep telling me they will email me a link but it never comes so try again and again and again. Now they lock me out and I have to call someone. The local Shannon’s office doesn’t have a phone contact. You have to ring their 13 number and you can expect to wait at least an hour or more because I’ve had to do that 3 times over the last year. Since Suncorp took over the service at Shannon’s has been dismal. Thousands of Classic, Vintage & Veteran car owners who I have contact with in two car clubs would be interested to know what their service is currently. It’s time to fix it."
"Phoned Shannon's for an insurance quote was answered by Hannah (Sydney) who was very professional, polite and handled all my questions positively and courteous manner. I have employed people most of my working life an I believe Shannon's have Hythe jackpot with Hannah. Kind regards Frank Logan Christies Beach SA"
"I have been with Shannons for many years with car collections. In the past service was very good. My current experience is very disappointing a small tail light damage claim is taking months to resolve. Wait times on the phone are now hours not minuits. Very poor service and total lack of comunication."
"In the politest way possible I struggle to understand I call up on 3 separate occasions to simply cancel my policy as they increased the cost by $25+ a month out the blue with no explanation along with lowering the cost of the agreed value of the car and still couldn’t complete the simple task the first time to cancel it along with the constant emails saying I haven’t made a payment? Yet the policy should have been cancelled long before the payment should have even been made along with changing me even though I had asked them to cancel the policy leaving me out of pocket for a few days. And this is the way they treat people who have stayed with Shannon’s since the start…."
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