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The Good Guys Hectorville
60 Glynburn Road, Hectorville, South Australia, Australia
About The Good Guys Hectorville
Welcome to The Good Guys Hectorville, your go-to destination for all your home goods and furniture needs in Australia. Located at 60 Glynburn Road, Hectorville, our establishment is not just a store, but also a point of interest for those looking to enhance their living spaces.
At The Good Guys Hectorville, we understand the value of your time, which is why we have introduced an online form for all your Returns, Refunds, Repairs, and Exchanges. This convenient feature allows you to save time and easily manage any issues you may have with your purchases.
As a Gold Service Extras Member, you gain access to exclusive benefits from day one. From StoreCash rewards to special offers and sales, being a member has its perks. You can even start your service report online for faster assistance.
If you need to lodge a claim, our efficient process ensures a seamless swap or screen replacement experience. We strive to provide you with the best service possible, making your satisfaction our top priority.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This exclusive offer is available on participating Latitude credit cards, with monthly fees and terms and conditions applying. Visit our website or come into our store for more details. Credit is provided by Latitude Finance Australia, a trusted name in the industry.
Earn StoreCash when you meet qualifying conditions, including signing up for StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash terms and conditions for full details, including how to receive notifications when your earned StoreCash is credited to your Digital Wallet.
Enjoy discounts on our products, which apply to the current ticketed or advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please check the product details for more information.
We also offer discounts on the most recent previous ticketed or advertised price. Similar to our other discounts, products may have been sold below the ticketed price in some stores before the discount offer. Please refer to the product details for specific terms and conditions.
Please note that time limits and additional terms and conditions may apply to certain products. Make sure to check the product details for complete information.
As an added bonus, we offer services within a 30km radius of our store. Additional charges may apply for locations beyond this distance. Please refer to the product details for more information and exclusions.
For mobile users, we have special offers available exclusively for port-in and new customers. However, current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services are excluded from these offers. The bonus will be issued once the connection has been approved.
Store Credits are sent via SMS or email, and the expiry dates may vary depending on the promotion. Please note that certain types of gift cards, Epay Cards, and Agency brands are excluded from these credits. For complete details, please visit our website.
We also offer a trade-in program through SquareTrade. However, the value of the offer may vary based on factors such as the condition and age of your device. SquareTrade is not obligated to make an offer for all devices. You must be at least 18 years old to be eligible for this program, and it is your responsibility to remove all data from the device before shipping. The Good Guys and SquareTrade deny any responsibility or liability for any lost files or data.
Please be aware that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are performed by licensed subcontractors engaged by The Good Guys Home Services, and all necessary safety and compliance certificates are issued by these licensed subcontractors.
For Spot. Buy Now, Pay Later account holders, we offer a special promotion. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. Please note that this offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number to request a verification code via text message. Once verified, you'll have access to all the information you need.
We look forward to serving you at The Good Guys Hectorville, where quality, convenience, and customer satisfaction are our top priorities. Visit us today and experience the best in home goods and furniture shopping.
Photos of The Good Guys Hectorville
Tenancy 3/60 Glynburn Rd, Hectorville SA 5073, Australia
Opening hours of The Good Guys Hectorville
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of The Good Guys Hectorville
"The management of this Good Guys is pretty good right now. Every time I've swung by, they've been super helpful without the hard sell. The staff have been very knowledgeable and have gone to a fair bit of effort to help out. If you're tired of feeling ignored while shopping, give Goodguys Hectorville a shot."
"Fab service from Gary in the tech department. Im fairly tech savvy but bought a monitor that wouldn’t conect to PC- very knowledgeable and a clear communicator. Always great not to be patronised about tech stuff as an adult woman. Always great service at communication at this place."
"Wish there was a minus star to give them. Bad customer service, the person serving rudely asked me to wait for a minute and didn't bother to come back at all. Good guys or bad guys? Never stepping into this store from now on!!"
"Don’t buy the Bosch washing machine! Terrible! The washing machine that I bought is brand new, I first noticed a big amount of water leaking 3-4 months after I bought this machine. (It might leak from small amount which I was not able to see) after Long waiting (about 3.5 weeks) a repairer came and applied some glue around the hose (so the water will leak around the hose again after the glue degrades). I still can touch a small amount of water after washing. You can see the wires are around the hose, the leaking water will cause safety issues. When the worker applied the glue, he didn’t tell me. I have seen it when he came the second time. During the second visit, the repairer refused to stay 15 minutes to see where the water coming through, he stayed for less 5 minutes, disconnected my pipe but didn’t put back, dragged the washing machine out rudely and scratched my floor tiles. Now, I am still not able to wash my clothes and they still refuse to replace a washing machine!!!"
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