iRental Property Management 15 Fullarton Road, Kent Town, South Australia 5067

"Avoid dealing with this rental agency at all cost, this applies to landlords and tenants if you are not careful and double-check all calculations THEY WILL OVERCHARGE YOU WITH FEES. You would think that an agency claiming to have years of experience would know how to do basic calculations, ironically the calculations they make are several hundred dollars off the actual amount owed (in their favour of course) and you will need to contact CBS services to do the right calculations and then show them how to do them so that you can get the fair amount. I literally had to run them through the formulas to calculate the fees multiple times and create a spreadsheet with the dates before they realised their "mistake". This is by far the most unprofessional rental agency I've ever dealt with in over 8 years of renting in Australia and 12 years living abroad. They lack basic customer service and communication skills and won't reply to your emails or questions nor they will provide you with rental receipts, records or rental references as in their words " they are not obliged to reply to you". Make sure you keep everything in writing and contact CBS Services for legal advice if you are ever in doubt about of anything."

"From my first communication with iRental requesting property management to having tenants move in - all the employees at iRental Property Management have been great. Brenton was a big help in explaining the landlord/tenant rental process providing me with a realistic expectation of how much income I could expect each week (relative to comparable properties in my area) and the type of advertising appropriate for my property (as well as how he would manage it with Covid restrictions). I was contacted regularly by Jacqui who kept me informed of the process and took great photos as well as creating a HD 3D guided tour of my property (again, a massive help for the Covid restrictions at the time). When I was ready for open inspections Liana helped me to understand what to expect, ensured all applicants were genuine and provided me with a detailed report as to who they were after contacting all of their listed references. A thorough and professional team I would recommend to all prospective landlords."

"When we moved overseas with work it meant renting out our family home. Brenton, Liana and the team made a daunting task as easy and smooth as possible. They provide regular communication with prompt responses to any issues that arise. Their experience and professionalism is obvious in any dealings with them and when we have needed advice or assistance with anything related to property management they have proven to be without fault. We would not hesitate to recommend iRental as property mangers. A fantastic family owned business! Thank you. Nicole, Adelaide Hills, South Australia"

"We have had iRental manage our property since mid-2016 and have nothing but praise for their professionalism, communication and willingness to help. This applies not only to us as landlords, but for our tenants. During this time, we were unfortunate to have some 'unpleasant' people stay at our property for a short period before they were evicted. Brenton and his team did an excellent job representing us at the tenancy tribunal, recouping funds for lost rent, property damage and cleaning. I recommend Brenton and the iRental team to look after your assets. Thank you for continuing to do such a fine job!"

"The staff at Kent Town office for iRental Property Management are fantastic in their approach to anyone whether they are Seeking information on selling or buying, or are actually selling or buying a property. I cannot fault the service I have received by the property managers, and after explaining my need for the information I was told immediately 'I want to help you', they then explained how they can help and who needs to contact whom for the information requested. Jacquie Morton, is an asset to the company and to her office. She is at all times professional and easy to deal with an exceptional customer service demeanor, she shows a friendly and compassionate nature and comes highly recommended by myself and my family to have as a property manager. Jacquie went above and beyond to exceeded all of my expectations for assisting in the information acquirement for rentals. She was able to expedite my request for information and showed nothing was ever too much of a hassle for her. She responded promptly to all emails and phone calls. Jacquie makes renting a property with her a breeze. Even with a few maintenance issues she’s responded quicker than other property managers I’ve had in the past. Thank you so much for being an amazing property manager Jacquie."