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Michael Hill Helensvale
Town Centre Drive, Helensvale, Queensland, Australia
About Michael Hill Helensvale
Welcome to Michael Hill Helensvale, your go-to jewelry store in Australia. Located in Helensvale, on Town Centre Drive, our establishment is a point of interest and a store that offers a wide range of exquisite pieces.
At Michael Hill Helensvale, our friendly team is dedicated to helping you find the perfect jewelry and accessories to match your style and budget. Whether you're looking for timeless classics or the latest on-trend pieces, we have something for everyone.
Step into our store and explore our extensive range of stunning products. From engagement rings and wedding bands to women's bracelets, pendants, rings, earrings, and chains, we have it all. We also offer a selection of men's accessories and watches, ensuring that everyone can find something they love.
Michael Hill Jeweller has been crafting distinct and appealing jewelry since 1979. It all started when Michael and his wife Christine opened their first store in the charming New Zealand town of Whangarei, located 100 miles north of Auckland. Since then, we have grown significantly, with over 300 stores across Australia, New Zealand, Canada, and the United States. Our commitment to quality jewelry has earned us a stellar reputation.
We take great care in sourcing our materials from leading designers and diamond suppliers. Our strong relationships with them ensure that only top-quality pieces make their way into our store. Your satisfaction is our priority, and if for any reason you're unhappy with your purchase, we want to know.
Visit Michael Hill Helensvale today to discover the perfect jewelry pieces that reflect your unique style. Our knowledgeable team is here to assist you in finding the jewelry of your dreams.
Photos of Michael Hill Helensvale
Shop 1084/1-29 Westfield Helensvale, Millaroo Drive, Town Centre Dr, Helensvale QLD 4212, Australia
Opening hours of Michael Hill Helensvale
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of Michael Hill Helensvale
"I had a pretty poor experience with this store last week. Took my rings in to be cleaned and the next day realised that a stone was missing. I called the store and was told that ‘this has never happened before so it definitely can’t be our cleaning machine’. I did some research and found that that wasn’t the case - ultrasonic machines cause stones to dislodge frequently, so the sales assistant over the phone straight out lied to me. I went back in today with my warranty card and was served by Caz, who was fantastic and absolutely redeemed the store in my mind. She got it all sorted out and sent my ring away to be cleaned, all with excellent service. Thank you Caz!"
"Attended yesterday to purchase a 21st Birthday gift for our daughter, not in stock but at a different store in Logan, staff member wouldn’t call them as they were too busy….. Staff member said she would ring the store later and get a transfer down for us if we left our details. Details left and 2 hours later we had heard nothing, called this store and was told we are still very busy with customers and will call Logan store later! Drove to Logan store today and got our item…Helensvale you lost the $600 sale and you have zero customer service, owners need to sack you and replace with more responsive customer service staff."
"I am very disappointed with the staff at the Helensvale Michael Hill. They were very rude and unwilling to help resize my partner's wedding ring. Their after-sales service is simply non-existent. My partner ended up ordering the right size from the Harbour Town store, where the staff were very helpful and polite. By the way, the manager at the Helensvale store was really impolite to the staff in Harbour Town, when speaking to them over my partner's phone, because they were so lazy that they refused to call the Harbour Town store themselves. I would give 0 if I could. RUN FROM THE HELENSVALE STORE, HORRIBLE MANAGEMENT!!"
"I have had dealings with the Regional Manager as a dissatisfied customer. Because of his warm approach to a sensitive situation he has exemplified 5 star quality service It is for this reason I retract my original rating. And comments. I love Michael Hill Jewellery and will continue to purchase Michael Hill Jewellery especially where those in customer service understand the value of a customer Kindness Georgina Morgan"
"Today my partner and I visited the Helensvale store and came away not only with a fabulous purchase but also a very happy experience. We were not only treated with the utmost respect but were given a complimentary clean of a piece of jewellery that was not even purchased from the store. Caroline and the manager of the store Anthony, were not only experienced but also so very generous and kind. Caroline and manager Anthony will definitely be our jewellery go to every time. Thank you so very much."
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