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Border Express
50 Newheath Drive, Arundel, Queensland, Australia
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About Border Express
Welcome to Border Express, the leading establishment in the moving industry in Australia. Located in Arundel, Newheath Drive, 50, we are conveniently situated to cater to all your moving needs.
As a trusted moving company, we specialize in mass distribution from B2B with metro delivery and interstate delivery, ensuring that your business keeps moving seamlessly. We understand the importance of timely and efficient delivery, and our dedicated team is committed to ensuring the safety of your parcels from door to door.
No matter the size or type of your items, whether it's cartons or satchels, Border Express has got you covered. Our reliable and experienced staff will handle your belongings with utmost care, providing you with peace of mind throughout the entire moving process.
What sets us apart is our exceptional customer service. Our team takes pride in developing strong relationships with our customers, going above and beyond to understand their needs and preferences. We believe in personalized service, and our customers often comment on how they appreciate being recognized and heard when they contact us.
Communication is at the core of what we do. Our dedicated staff ensures that you are updated on the status of your delivery, tracking stock and finding solutions to any challenges that may arise. We believe in transparency and open dialogue, making sure that you are informed every step of the way.
Choose Border Express for all your moving needs and experience the difference. With our reliable service, attention to detail, and commitment to customer satisfaction, we are the go-to moving company in Australia. Contact us today and let us make your next move a stress-free and successful one.
44/50 Newheath Dr, Arundel QLD 4214, Australia
Opening hours of Border Express
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Border Express
"Worse delivery experience ever - still waiting - two weeks so far to get from Varsity Lakes- onboard for delivery this morning but miracously now back to "in transit" at Arundel depot - Parcel is on GC - I'm on the GC how hard can it be? Never again."
"Ordered an item for our impending baby and received confirmation yesterday the parcel had been delivered, which it had not as we were home all day and no one came. After relentlessly trying to contact this company they finally responded with they couldn’t get in contact with the driver. We had to ask for his number which they thankfully did send. After only getting responses from him via text, it sounds like he has no idea what is going on. He dropped our parcel at a completely different address yesterday and marked it delivered however is collecting it today but taking it back to the depo and won’t come to our address and deliver the parcel because his run doesn’t come to our suburb. He will return our parcel to the depo this afternoon at 5pm and then they’re closed for the weekend. Customer service is absolutely atrocious. Don’t use. Edit: our parcel has been confirmed delivered to this random address. The delivery driver has collected the parcel but the depot have advised he cannot give us the parcel due to an account hold. We don’t have an account. RIDICULOUS."
"Disgraceful service - they actually work in conjunction with Couriers Please who provide incorrect information, cannot be contacted and who do not reply to any form of correspondence. Waited all day for a parcel which never arrived and has taken 7 days so far for delivery from Brisbane to Gold Coast and am unable to confirm whereabouts."
"Made our order through wholesaler, well and smooth. Their job was to deliver. Our order was delivered today as tracking said it would be took a little longer than expected because it was multiple boxes to compile for single order The delivery driver was kind and helpful, he brought my packages inside, all packages received in good knick this was a wholesaler order for my business. No complaints"
"Have now waited 3 weeks for my delivery while all the time it is sitting in their depo. Was dispatched to them in 24hrs, but now sitting there. They also asked if I can pick it up myself. Your ONLY JOB is to deliver a package, it’s not that hard! Good service from the customer service girls, as they couldn’t contact the depo either (depo don’t answer the phone or emails). And it was the delivery driver that wouldn’t deliver my package as he didn’t like the complex where I live. This is the Only company I/ we have ever had an issue with, some how all other companies can deliver. 0/0."
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