Big Picture People - Home Cinema Experts Gold Coast 46-50 Spencer Road, Nerang, Queensland 4211
About the Business
Welcome to Big Picture People - Home Cinema Experts Gold Coast! Located at 46-50 Spencer Road in Nerang, we are your go-to electronics store for all your home cinema needs. As a trusted establishment and point of interest, we pride ourselves on providing exceptional service and expertise to our valued customers.
At Big Picture People, we believe that the true value of a home theatre system lies not only in the quality of the products, but also in the service and support provided. That's why we would like to express our sincere gratitude for your patience, courtesy, and professionalism throughout your experience with us.
What sets us apart and makes your experience truly memorable is the outstanding service provided by our entire team. From the moment you walk through our doors, to the installation and beyond, we are dedicated to ensuring your satisfaction. Our knowledgeable staff is always ready to offer expert advice and deliver splendid service.
We are thrilled to hear that you love your new home theatre system. The screen/projector quality is fantastic and the sound is simply amazing! We are honored to have introduced you to this system combination and we are confident that you will enjoy it for years to come.
We want to extend a huge thank you to you and your team for the fabulous customer service you have shown. Your patience in answering all of your questions and your perseverance throughout the build of your new home is greatly appreciated. We strive to provide a fabulous experience for all our customers, and we are glad to have achieved that with you.
What truly makes us stand out is the exceptional service provided by our team before, during, and after the set up. We want to ensure that you feel comfortable, at home, and confident in our abilities. Your satisfaction is our top priority.
We also want to express our gratitude for your recent home theatre installation. From the beginning, we have been dedicated to providing helpful and approachable service, as well as flexible payment options. Our installers are skilled, articulate, and always ensure to leave your room clean. They are patient and helpful in their instructions, making your experience stress-free.
It is rare for us to formally recognize a company for outstanding service, but in your case, it is well-deserved. We are committed to providing the best knowledge and service to our customers, and we are glad that we exceeded your requirements and expectations.
We are absolutely thrilled that you are wrapped with your new home theatre system and the TV in your main bedroom. Our vast product knowledge and recommendations played a crucial role in your decision to choose us, and we are grateful for your trust.
We are proud to say that our sales team is professional, sincere, and ethical. From the initial consultation to the flawless installation by our staff, the entire process was faultless. We are committed to providing the best experience possible for our customers.
Thank you for choosing Big Picture People - Home Cinema Experts Gold Coast. We look forward to serving you and providing exceptional service for all your home cinema needs.
Photos
Location & Phone number
46-50 Spencer Road, Nerang, Queensland 4211, Australia
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"Hidden costs, unprofessional and unfriendly installers. Charged more than agreed quotation."
"Highly recommend Big Picture People. Had been unsuccessfully for over 2 weeks trying to resolve a sound issue with my Home Cinema equipment. Very impressed with service provided by Kym and Dean in fixing my problem. In future will only be dealing with Big Picture People for any Home Cinema purchases and enquires."
"I just bought a Bose PA system off Grant. His knowledge, understanding and advice provided me with what I needed. The price was comparable to most stores however the outstanding after sales service has made my purchase even better. I can not recommend this establishment any higher. I’ll be back for more."
"Just like to send a big thank you to Grant Todd and the team. From the time we walked into the Nerang store we were greeted and educated about big screen theater systems. We were both impressed with the knowledge that Grant gave us. From the time we paid the deposit till the time the room was completed Grant and the guys were there every step of the way. The whole build was stress free and everyone was a pleasure to deal with. Gus and his team wired and programmed everything up and nothing was a problem. Thanks Gus. I would give them 10 stars if we could. Thank you for all your professional advice and for building us a theater room that we love. The sound and picture are amazing. Worth every cent. Thank you."
"Needed a projector in a hurry for an event. These guys went above and beyond to help me get the projector by the required date! Thanks boys your customer service was top notch! Will be buying future projectors of these guys!"
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