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OZ Design Helensvale
502 Hope Island Road, Helensvale, Queensland, Australia
About OZ Design Helensvale
Welcome to OZ Design Helensvale, a premier establishment located on Hope Island Road in the heart of Helensvale, Australia. As a renowned furniture store and home goods emporium, we are a must-visit point of interest for those seeking quality products and exceptional service in the Gold Coast region.
At OZ Design Helensvale, we take pride in curating a vast selection of stylish and timeless furniture pieces that cater to a variety of tastes and preferences. Whether you are furnishing your dream home, upgrading your office space, or simply looking to add a touch of elegance to your living room, our store has everything you need to transform your space into a haven of comfort and style.
Step into our expansive showroom and be greeted by a team of knowledgeable and friendly staff who are dedicated to assisting you in finding the perfect furniture and home goods to suit your individual needs. With a keen eye for design and a wealth of expertise, our team is committed to helping you create a space that reflects your unique personality and lifestyle.
Explore our extensive range of furniture collections, carefully curated to cater to a wide range of aesthetics. From contemporary and modern designs to classic and timeless pieces, we offer a diverse selection that ensures there is something for everyone. Discover comfortable sofas and armchairs, elegant dining tables and chairs, functional storage solutions, stylish bedroom sets, and much more.
At OZ Design Helensvale, we understand that quality is of utmost importance when it comes to furnishing your home. That is why we source our products from reputable manufacturers who prioritize craftsmanship and durability. Whether it's the finest hardwood, luxurious upholstery fabrics, or eco-friendly materials, we ensure that every item in our store meets the highest standards of quality and sustainability.
In addition to our exceptional furniture selection, we also offer a range of home goods and accessories to complement your decor. From soft furnishings such as cushions and throws to decorative accents and lighting options, you'll find the perfect finishing touches to complete your space.
Conveniently located in Helensvale, our store is easily accessible with ample parking facilities. We invite you to visit us and experience the OZ Design difference for yourself. Allow our dedicated team to guide you through our showroom, answer any questions you may have, and assist you in creating a space that truly feels like home.
Discover the OZ Design Helensvale difference today and elevate your home to new heights of style and comfort.
Photos of OZ Design Helensvale
Shop 20 Homeworld/502 Hope Island Rd, Helensvale QLD 4212, Australia
Opening hours of OZ Design Helensvale
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of OZ Design Helensvale
"I purchased a house full of furniture from Oz Design Helensvale with the expectation that if I spent good money, I would get good quality furniture in order to pass down to my children. This is how the items were sold to me. This has not been the case. I have purchased the full set of Abbey furniture to which the white dining table legs started rusting. I was told that they would not be covered as they are out of their 1 year warranty and that replacement would be $500.00 per leg. They are deteriorating dramatically. Very disappointed in the product. Since my complaint, the other legs to the buffet and tv cabinet have now got surface rust. Not to mention the rust marks on my tiled floors."
"I was pretty angry today waiting ages for a picture to arrive. I finally went to have a look and all it was just a cheaply made canvass picture, once again from China even though I specifically requested one with either glass or at the very least perspex which when enquiring about this picture months ago I was told it would be. The ladies would rather talk amongst themselves than give good service. No apology was given for not getting the correct photo with perspex or glass she simply just walked away and carried on talking. You wonder why shops close down."
"Quite possibly the worse experience I've had buying furniture. I will not be spending another dollar in that store. You will first wait a very long time to be served by the most arrogant Store Manager I have ever met, who likes to prance around the store on his phone looking busy. When I bought the console I had my eye on he informed me it was in Sydney and it would take 2 weeks to arrive. I phone up at 2 weeks and I'm informed by one of the ladies that the console is actually in Melbourne and will take another 3 weeks to arrive. We go to pick it up only to realise that it was the wrong console that was ordered. Speechless..."
"The store manager at Oz Design Helensvale is quite possibly one of the worst customer service people I have ever dealt with. He really lets his team down. The ladies that work there are helpful and great to deal with but his aggressive behaviour is very concerning. I have dealt with him both in person and over the phone and his customer service is appalling. Not only does he speak down to his customers he also speak badly of his staff and head office in front of customers. He is argumentative and has no regard for fixing issues with delivery or damaged deliveries. Unfortunately I have had to deal with him twice and I will never shop with them again. My order arrived damaged and when I was given a store credit to use he refused to allow me to use the credit. I now have $800 of worthless credit and an unhelpful person to try to sort it out with. Yelling at customers at his store is so unprofessional and threatening customers. Not a good look for the store or OZ DESIGN. WOULD NOT RECOMMEND."
"I will never shop at Oz Design again - I thought we were purchasing better quality furniture, well no. First delivery damaged, second damaged and third - by this time I was really *****. They advised each time furniture has been quality checked, how can this be when screws and hinges are missing and shelves are missing screws, and more faults. We have just had our 4th TV unit delivered and finally we are willing to accept. The whole process has been on going since June."
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