Bethesda Clinic

"I experienced my friend, going through a tough bi-polar depression episode, admit herself here only to be discharged two weeks later (apparently this is the maximum stay allowed regardless of mental health status) in a worse state than she went in. She did not get the treatment, help or compassion she needed."

"This place is great if your condition is more or less under control and could do with 2 week respite from life. The food is great! However, If you are seeking treatment other than a band-aid AVOID Bethesda at all costs. As a vulnerable person admitting to Bethesda to help manage my deteriorating mental health due to increased anxiety and depression, not only did Bethesda defy the Principles outlined in the Mental Health Act 2014 but my human rights have been violated as per below Mental Health Care Principle: Addressing physical, medical or other co-occurring health issues as well as Australian Health Practitioner Agency (AHPRA) guidelines on reportable concerns . There has been a lack of monitoring of symptoms- and when worsening symptoms and side effects of new medications are expressed- there has been no advice or care provided. Overall, a failure to examine me and respond reasonably to my needs by certain nursing staff and my doctor Simon Tawasu. - Mental Health Care Principle: my right to clear information about my mental health and treatment: I have had No access to my care plan despite repeated requests for this information. - Mental Health Care Principle: Planning which involves carers and family members: There has been Lack of information given to both myself letting me know of my right to having support and advocacy and lack of information given to my partner- despite multiple requests. - Mental Health Care Principle: safe and accessible services. I have been informed that despite my worsening condition I am not entitled to further treatment and there has been no attempt at a referral to a more appropriate service e.g. another private hospital facility. There has been No follow up after my request for a second opinion declined the referral. Mental Health Care Principle- my right to unique care as an individual - I have been given incorrect information that the length of stay is strictly 2 weeks despite my deteriorating condition, I have been advised to discharge without a doctor review, despite expressing deteriorating condition. I have been told that all patients have 2 weeks regardless of outcomes. - Mental health care Principle: An organisational culture of dignity, equality, courtesy and compassion - I have been Targeted and threatened by therapist Senior Social Worker Thomas Ryan in front of other patients in group therapy, as well as alone in the room with no option for support person or advocacy to be present. - Human Right as a person suffering a psychosocial disability- I have not been treated as someone who is vulnerable in need of care, I feel My disability has been disregarded as I have spoken up about the lack of quality of care I have been provided, and this has disadvantaged me and my right to being treated respectfully has been violated. I have serious concerns as I have now been discharged home, while my condition is in fact worse than when I arrived. I feel incredibly hopeless and have lost faith in the system."

"Excellent facilities, excellent staff, brand new so some teething problems but a breath of fresh air as a treatment facility and I put on 4kg in two weeks"

"By far the best facilities, clinical staff and overall programs on offer that I’ve had the opportunity to experience in Perth. They’ve succeeded in “bridging the gap” as the first private mental health clinic SOR. Thank-you to all whom I crossed paths with through my admission, it was truly therapeutic, and very very helpful!"

"I can only comment on the Veterans Ward experience which was fantastic. Staff are caring and courteous, Social workers tailor programs to be relevant to the group. ‘Consumers’ is the term used for patients, which is neither flattering or conducive to feeling worthy, however once you move past that the place is close to faultless. Meals are top quality although sometimes could be a little larger. Rooms are comfortable and modern. The staff are caring and considerate without pandering, which is essential in these environments. Overall a fantastic experience that helped me reset, recharge and resolve what was neccessary to return to the daily grind."