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Commonwealth Bank West Lakes Branch
111 West Lakes Boulevard, West Lakes, South Australia, Australia
About Commonwealth Bank West Lakes Branch
Welcome to Commonwealth Bank West Lakes Branch, conveniently located at West Lakes Boulevard, 111. As a leading financial institution in Australia, we offer a wide range of products and services to meet your financial needs.
Whether you're an individual or a business owner, our dedicated team of experts is here to provide you with expert advice tailored to your specific requirements. From personal banking solutions to business loans and investments, we have you covered, no matter how big or small your financial goals may be.
In addition to our comprehensive banking services, we also offer greater accessibility through our Bank@Post service, available at participating Post Offices. This means you can conveniently perform your banking transactions at a location that suits you.
For those who frequently travel or need to send money internationally, our branch fully supports Travel Money Card services and International Money Transfers (IMTs). With our assistance, managing your finances while abroad has never been easier.
When visiting our branch, please ensure you bring along a valid Passport or a current Australian or New Zealand driver's license. If you don't have either of these, we have alternative forms of identification that we accept. You can find more information on the accepted identification documents on our Individual Customer Identification Checklist.
At Commonwealth Bank West Lakes Branch, we strive to provide exceptional service and support to our valued customers. Experience the convenience and reliability of our financial solutions by visiting us today.
Photos of Commonwealth Bank West Lakes Branch
Shop t 198/111 W Lakes Blvd, West Lakes SA 5021, Australia
Opening hours of Commonwealth Bank West Lakes Branch
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 17:00
Friday:
09:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Commonwealth Bank West Lakes Branch
"Worst branch in existence. Some of the staff behind that counter need to be retrained. The vibe they give off is the(I'm better than you mentally) .Usually, one person serving when the queue is a mile long while other staff are hiding in their offices. Very prehistoric/ stone age. The staff serving behind the counter have a habit of creating their own branch policies on run . They love making you feel small. If you hate customer service, this branch is ideal for you."
"Not good customer service, Went to inquire about personal loan after, 30 min of wait I was advised to apply online , did informerd them I had chat a call support and told to reach out near bank, and straight on face gentleman told me to come apply online. Unprofessional customer service, Disappointed I'm closing account with combank"
"Massive line up in front and behind me. Mostly elderly people. One person working behind the teller. I think you need to close more branches CBA. That will fix it!!! Terrible."
"Always friendly and helpful staff. Even when they are really busy, they always show care. I have witnessed some very poor behaviour from other customers towards the tellers before which isn’t fair to the people trying to do their best!!"
"Trying to change our partnership banking details to a company- What we would expect to o be a simple seamless process for a bank has been a protracted time consuming mess. We have attended the bank, filled in forms and provided all the details. We were told it would be a week until confirmation. Have had to chase them up when nothing happened to be told we needed to fill in the forms again, without explanation! Further delays now as we are told our ID checks have expired and we need to attend the branch again! Even though the original consultant physically checked our ID. Information provided has not been helpful and they have not been able to answer our questions or concerns. Most frustrating is the slow and clunky communication and lack of explanation about the failings. NOT HAPPY. EDIT: Branch manager has reached out to us and resolved the issue without any further delays. She acted quickly and understood our frustration."
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