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Hanson Road Medical Clinic
193 Hanson Road, Athol Park, South Australia, Australia
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About Hanson Road Medical Clinic
Welcome to Hanson Road Medical Clinic, a trusted establishment and point of interest in Athol Park, Australia. Located at 193 Hanson Rd, Athol Park SA 5012, our clinic is dedicated to providing quality healthcare to our community.
At Hanson Road Medical Clinic, your health and safety are our top priorities. In light of the ongoing COVID-19 pandemic, we have implemented several measures to ensure a safe environment for all patients and staff. If you are experiencing any respiratory or cold & flu symptoms, we kindly ask that you obtain a negative Rapid Antigen Test (RAT) result before visiting the clinic.
While masks are no longer mandatory, we strongly encourage patients to wear masks during consultations, especially to protect vulnerable individuals. Our GPs and nurses will be wearing masks and we kindly request that you treat our staff with respect and kindness.
To maintain social distancing and minimize the risk of transmission, we recommend attending appointments alone whenever possible. However, we understand that some patients may require assistance and exceptions can be made on a case-by-case basis.
Face-to-face consultations with our experienced doctors remain essential for quality healthcare. We have taken extensive measures to ensure a safe and clean practice environment. If you have respiratory symptoms, please call the clinic prior to your visit. Our staff will provide you with necessary precautions to protect yourself and others.
In the event that you test positive for COVID-19, we advise you to isolate yourself and contact the clinic for further guidance from our doctors.
We have disposable face masks available at our reception, or you may bring your own cloth mask as long as it covers your nose and mouth completely. Our team is dedicated to providing the highest standard of medical care, and your cooperation in wearing masks is greatly appreciated.
Our skilled doctors offer a wide range of services to cater to your healthcare needs. We strive to provide the highest standard of medical care in a safe and welcoming environment.
For any inquiries or to schedule an appointment, please contact us at 8445 2070. Thank you for choosing Hanson Road Medical Clinic for your healthcare needs.
193 Hanson Rd, Athol Park SA 5012, Australia
Opening hours of Hanson Road Medical Clinic
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Hanson Road Medical Clinic
"Very disappointing. The Doctor charged me twice because I asked her for 2 different things. And the second was a simple chat, she didn't go further and just for that she charged me $101.20 again. For a simple question. I was in the room no more than 10 minutes. Not all foreigners know this kind of thing and maybe she was entitled to double charge but she should at least warn me about it. Otherwise, I'd rather she didn't reply. I really think this was a scam."
"If I could give this Dr surgery a zero I would!!! Was told by the receptionist I could have a telephone consultation. After speaking with Dr Fitzgerald for a minute I was told I had to come in. In addition, I was still charged the full fee. Spoke to the practice manager Louise who told me that that its correct that I was charged even though i shouldn't of had a phone consult as its been over a year. Louise was belittling and had zero accountability, or empathy. Has not returned my calls or given me a refund since. Be aware, money comes first before patient welfare in this surgery. Absolute joke."
"Thank you Helen for the wonderful assistance and help you've given me over the years at Hanson Rd medical centre. Your phone manner is just so lovely and it makes one feel at ease when chatting!! Both you and Dr John's are just fabulous! Thank you again . Matt H"
"Decent GP clinic, good GPs, Better than average from that point of view. One major negative is one of the receptionists, a dark haired woman who handles the payments. She really needs a huge attitude adjustment and should seriously consider a new career in which she doesn't have to deal with customers."
"I have been coming to this practice for a number of years and have quite enjoyed the services until recently. Normally there is Ruth and another woman around the same age, they are so lovely! But, there seems to be some younger women working that are so rude, belittling and provide poor customer service, every time. My last appointment, I was told my appointment was bulk billed (lovely) and I went off to work, then I get a call a few hours later stating that I need to pay. Obviously it was a shock as I thought it was bulk billed, but its only fair I pay my fee, so I did, over the phone. I said I wanted to stay on the phone to ensure the payment went through, I didn't want another call saying there were more issues... turns out she wrote my card details down and not actually put them into the EFT system. When I told her this was illegal her response was 'It's OK Farra' to which I advised it's absolutely not OK. It is illegal and she again responded 'I know Farra, but it's OK'. Her tone was so rude and condescending. I can only imagine she got on her high horse because she felt superior, most of the patients here are not white and have accents, I'm white but I have an accent but she wouldn't know my skin colour over the phone... I also have an ethnic name. Then today, I have a phone appointment booked for in a few hours. I am confident it was the same girl, or the other young girl. Calling me for payment prior to my appointment, I politely advised I won't pay prior to the appointment as this means she will be holding on to my details (again illegally). Her response was 'yes you will be giving me your details, I'll write them down and process the payment after the appointment'. At this point, I was livid. Condescending again. I won't pay for a service before I've had it, nor will I be forced to give my details to someone so rude and unprofessional. I'm currently waiting on Ruth to return my call today to discuss my recent experiences, depending on how this goes, I may be finding a new practice. Which is a shame because Dr Mah & Dr Wong are fantastic and a wealth of knowledge. To the practice, you need to be hiring people that are polite, diligent and respectful of the fact that some of us regulars, have ongoing medical issues and don't need this every time we see a Doctor."
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