Direct Appliance Repair
36 Port Kembla Drive, Bibra Lake, Western Australia, Australia
About Direct Appliance Repair
Welcome to Direct Appliance Repair, your go-to establishment for all your appliance repair needs in Australia. Located at 36 Port Kembla Drive in Bibra Lake, we are a trusted and reliable point of interest for homeowners and businesses alike.
At Direct Appliance Repair, we understand the inconvenience and frustration that comes with a malfunctioning appliance. Our team of skilled technicians is committed to providing fast, efficient, and high-quality repair services to get your appliances up and running in no time. Whether it's your refrigerator, dishwasher, oven, washing machine, or any other household appliance, we've got you covered.
With years of experience in the industry, we have built a reputation for our professionalism, expertise, and exceptional customer service. Our technicians are trained to handle a wide range of appliance brands and models, ensuring that we can tackle any repair job effectively. We stay up to date with the latest industry advancements and use state-of-the-art tools and equipment to ensure precision and accuracy in our work.
At Direct Appliance Repair, we prioritize customer satisfaction above everything else. We understand that your appliances are an integral part of your daily life, and we strive to provide a hassle-free experience. Our friendly staff is always ready to assist you with any queries or concerns you may have. We believe in transparent pricing, and you can trust us to provide you with fair and competitive rates for our services.
Whether you're a homeowner or a business owner, we are here to help you. We offer flexible appointment scheduling to accommodate your busy lifestyle. Our technicians will arrive promptly at your doorstep, equipped with the necessary tools and parts to diagnose and fix the issue efficiently. We aim to minimize disruption to your routine and ensure that your appliances are back in working order as soon as possible.
Choose Direct Appliance Repair for all your appliance repair needs in Australia. Experience our exceptional service, expertise, and commitment to customer satisfaction. Contact us today to schedule an appointment or to learn more about our services. Trust us to keep your appliances running smoothly, so you can get back to what matters most.
Photos of Direct Appliance Repair
1/36 Port Kembla Dr, Bibra Lake WA 6163, Australia
Opening hours of Direct Appliance Repair
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Direct Appliance Repair
"Got my Breville coffee machine repaired here. The shop is difficult to spot due to lack of signage. Friendly and professional service however thought the repair bill was a little pricy. It cost me just over $300 all up, considering the price to replace it."
"My coffee machine went to these people came back with no grinder guts went back again came back 2nd time and grinder tamper fell out onto tray before store could return it. 10 weeks later got credit from extended warranty company. Never again"
"I wish I saw the reviews as well before using. We took our breville coffee machine in for inability to hold the water pressure. They replaced the seals and serviced the machine, it took 3 to 4 weeks and $290. We brought the breville home and couldn't adjust grinder on the first use. We took it back and they forgot a screw or it came loose, they said they wouldn't charge us for that... very kind. Now after having the machine for a week we have noticed from the first try the steam wand doesn't have much pressure, takes three times as long to heat and froth milk. Called to discuss, not helpful. Technician saying that's a new problem, stating we can bring it back for further services. I explained that wasnt a issue before they serviced it. Technician not understanding this and saying wand is probably blocked which it isn't, or dial not on steam and half on hot water. Ended phone call and will go else where. Dismissive and frustrating to deal with, don't waste your time and money."
"STAY AWAY FROM THEM !!!!!!!!!!!!!!!! This is my first review ever but I thought this is necessary. I did the mistake not to check the previous reviews. I also can not enough express that I want to warn anyone to use their service. I Would never ever use this place again or recommend them. Untrustworthy and rude and total rip-off. They repaired my coffee machine a breville. They did not replace any major part and performed a standard service and had the ball s to invoice 300 AUD for labour! Added 15.10.2020 I just received a phone call from the italian manager which provides you an unbiased, nice understanding of their attitude towards their customers! Original feedback , quote: “Because of your negative customer review on google we will not grant you any warranty on your machine and the work we have carried out and if you come to our shop I throw you out of the f**** door”. I guess this is self explanatory what you have to expect from this company!!!!!!!!!!!"
"I would like to express my dissatisfaction with the result from the repair this company provided for my coffee machine. I have attached some pictures. The invoice states “CLEANED STEAM SOLENOID. FULLY SERVICED, DESCALED AND CLEANED.TESTED. The results as you can see from the attached pictures, does not balance with the money I paid - $376.00. I expect when the scope of works says full serviced and cleaned that it comes back in fresh like new condition. Instead it was covered in hand prints, the drip tray dirty, the water container with scale on it and scale in the water fill receptacle….how is that a descale and clean? I delivered the unit to Direct Appliance Repair on the morning of 31/08/2020 and finally got it back Monday 21/09/2020…it took three follow up phone calls from me in that period to get the unit even looked at. On Friday 18/9 they told me the technician would be looking it after lunchtime. By that afternoon they called to say it was complete. By the pictures it seems not much effort or time was spent. I’m happy to pay for good service and good results, but in this case the service is VERY poor. The internal problem was fixed, but don’t charge me for cleaning when that service was certainly not performed! Overpriced and under-performed service. I only wish I had looked the Google reviews before taking my machine to this company. The recent Google reviews detail EXACTLY the service I received - POOR Do yourself a favour and avoid this company."
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