Pandora Karrinyup

"Extremly best customer service and staffs."

"The team was very helpful, thank you Kiara for being so patient with all my questions and assisting with finding the perfect gift."

"Not the best service from this store. I wanted to exchange a gift but was told to just go to another store. Also after paying for the items I bought, the prices were different from the booklet. She told me those prices were old. Would be nice if she told me before I go ahead & pay for it. After that I went to the other store in Innaloo to exchange the gift, no stock was available. The girl was very friendly at the Innaloo store & she checked in her computer & told me Whitford has stocks available. She wrote down the phone for me to call before I go there. Got the gift exchanged at Whitford. Very friendly staff at Whitford. I definitely won't be going to Karrinyup anymore."

"I’ve been a customer of Pandora for years. For some reason this store just seems incompetent. I ask about some earrings but wasn’t offered to try them on like what happens most of the time (unless it was a covid thing, but was never explained to me) Then when trying to pay the staff couldn’t find my account. No idea why, it’s never been a problem before. Was instructed to go online and change the country on my account cause I could be signed up in an another country? (I’ve never left the county let alone the state, and never purchased anything from the online store) I’ve always gone to the same store at Morley but was just in the area that I popped into here but I think after this fluffing around I’ll just stay there for good"

"Staff are so rude and had no place asking me to wear a mask with my exemption. Also, teach your staff that you CANNOT ask to see someone's exemption particularly when it contains PRIVATE information regarding my reason for the exemption which is between myself and my doctor only. I will be taking this further and would like for you to teach your staff what is LEGALLY PRIVILEGED INFORMATION and what they have the right to know concerning a member of the public wishing to enter the store. I have the staff members names and they and your store can expect to receive fines in the near future regarding this. I am sick and tired of being shamed for a medical reason that has absolutely nothing to do with these kids that have absolutely no idea of the law. Will be taking this further"