The Local Shack Scarborough

"I came few times and also ordered by uber eat and it was ok. But I came today, first coffee I ordered there . I asked for a Latte, the lady (she was lovely) probably doesn’t know how to make a coffee, it was not a latte (supposed to be served in a glass) but it was more like a flat white served in a cup. Btw someone came and ordered a long macchiato topped up, and she didn’t know how to make it, the customer had to explained to her how to make it ... maybe you could give to your employe a barista course ... Got charged $5 for a regular (the menu says $4...) The food tasted nice, but the presentation ... honesty I could make it looks better by myself at home."

"Kid eats free deal is really worth the money. For every spend of fold $25 you will get 1 kids meal and drink. We spent more than $50 and we got pretty delicious kids meals, a pulled pork mashed potato and a pancake ice cream. Even the portion is good enough for grown up kids. Only the drinks, an orange juice and a milkshake, came with small plastic glasses. As always, Pork ribs were always our favorite dish when we visited this restaurant."

"Came here today for 1/2price ribs Thursday. Got the beef half rack, please be informed it is only 2 ribs for $10.50(originally $21). Maybe because it on special they give scrap meat. Wouldn't recommend. Also my big draw here was for the "Absinthe served right". There's a grand picture of a water decanter dripping water onto a sugar cube resting on an absinthe spoon over a shot of absinthe of your choosing. This is what I got.. a shot of absinthe with a sugar cube on a spoon without a water decanter or any water for that matter. I waited a while until the waitress came back around after serving a few other tables and asked if there was water coming? She seemed surprised and came back with a glass of water and says shes looking for a lighter but no one smokes. This restaurant isn't even prepared to serve this drink correctly. She then finds one and comes back trying to light the cube but it doesn't set on fire. "That's odd, I've seen it light on fire before", she said. We try maybe two or three times with no luck. She then gets a stick and tried to light this on fire to light the cube, no luck. We gave up and I decided to just pour the water from the cup's side to drip it on to the sugar cube. She comes back with the pink absinthe and it lights on fire right away. Apparently the other absinthe had no cap on it and there was no alcohol on it to light. Are they serving fake alcohol or did it all evaporate? Either way it's faulty stuff. Then it seems like she brings this complimentary pink absinthe drink to make up for the faulty green one, but to my surprise she drinks out of it, asks if I want to "try it", pulls it back to herself and says maybe I'll stop by once in awhile and have a few more sips with you. Appalled, I didn't even finish my non alcoholic absinthe and went up to pay. $22 is your total ($10 ribs and $12 Absinthe). I asked if she could void the drink since it was faulty. She then says "I didn't charge you for the second drink". It was not communicated to me that it was for me and she drank out of it and claimed it to herself. I also did not ask for a second drink she just brought it. I then said "was that for me? I thought it was yours". She then punches a few more keys in the the screen and the total is now $19.12...... a discount? At this point, I'm just over this restaurant and I'm not going to waste time arguing so I just charge it and leave. I just got ripped off. To the MANAGERS- I was sitting at the booth under the TV in the front of the restaurant right in front of the kitchen today October 4, 2018 around 2:30pm. Can you please review the video footage and confirm if this is how you would properly conduct a business? May I suggest you equip your restaurant to serve your advertised goods properly including tools (lighter), staff training(how to serve) and proper communication(bringing an extra drink for me or for her but I'm still paying for it)? If you will note the second drink is where the server left it for herself to come back to, opposite of me. Looking forward to a response. I regret not staying to battle this one out because of the principle, but my time is more valuable than a few dollars. Let my lesson be learned here to others thinking of coming."