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Bupa Modbury
976 North East Road, Modbury, South Australia, Australia
About Bupa Modbury
Welcome to Bupa Modbury, located at 976 North East Road in Modbury, Australia. As an establishment that focuses on health and insurance, we are dedicated to providing you with easy access to the important information you need.
At Bupa Modbury, we understand the importance of comprehensive healthcare coverage. That's why we offer cover for up to 100% of the Medicare Benefits Schedule fee on selected consultations with GPs, specialists, pathologists, and more. It's important to note that waiting periods, fund and policy rules do apply. Additionally, depending on your specific cover, yearly limits may also apply.
We want to ensure that our members have the best possible experience when utilizing our services. With this in mind, we have a few additional details to keep in mind. Fund and policy rules apply, and yearly limits are in place for our Essential Lite Visitors cover. For Blua consults, we cover 100% of the cost. However, please note that members can only book general consultations via Blua, and consultations with specialists cannot be booked through this platform.
For our younger members, those under 18 years old may need to attend consultations with a parent or guardian. We strive to accommodate members' preferred language, although it may not be available 24/7.
At Bupa Modbury, we are committed to providing you with the support and information you need to make informed decisions about your health. With our comprehensive coverage options and dedication to customer service, we strive to be your trusted health insurance agency. Visit us today to learn more about how we can support you and your healthcare needs.
Photos of Bupa Modbury
Westfield Tea Tree Plaza, Shop 34/976 North East Road, Modbury SA 5092, Australia
Opening hours of Bupa Modbury
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Bupa Modbury
"I’ve been into Bupa a few times over the last year. I was signed up by a very nice man named Tanner who explained everything in wonderful detail and with much kindness. I went in again recently when I was having trouble and once again he was very understanding and was able to fix my problem with much ease. I always ask for Tanner when visiting now, he always makes me feel welcomed."
"Fortunately, I met Sue today. She came to work near Costco. I asked her a lot of questions, and she was very enthusiastic and professional in answering my questions. She handled the information for me to join Bupa and introduced the most suitable insurance plan for me in detail, thank you very much!"
"Extremely poor service from this insurance. They don’t know how to treat clients. I have been to bupa insurace modhbury branch from 2-3 months they keep changing wording. And never provide accurate information. I have been again today one of their staff just ask the what is issue to come here again. I have explained in kind and polite she did not allow me to sit down and let her know why I came to store. I spent 20-25 minutes only standing talk. The staff did not allow to sit and solve the queries. I have bee. 1 hour ago before closing time. So bad and rude behaviour. I am requesting bupa to solve query regarding claim. Contacted via phone, messages and store visit. Every time different answer. Staff said they can’t help you with hospital query if they can’t provide bupa let the client know in at first stage where should client can contact for each service. At the end I need to pay whole amount. Think is not about money whether insurance cover or not but the way they wasted my 2-3 months without replying me on emails is so inappropriate and unprofessional. Bupa is a reputed insurance company they should understand client emotions and situations rather trying to solve the staff did discussion with me on main entry. Every people on the shopping was looking at me. No privacy of client and no dignity maintained. Too much attitude in staff. Really I felt bad after coming from that store today. I felt so embarrassed after paying every month to bupa got zero response at the end. I don’t want to put the staff name here in this feedback because I respect the people privacy and emotion which the BUPA team don’t know. Waste of money totally with this insurance Wasted 7 months with bupa. At the end I have paid whole amount hospital Doctor has given all evidences declaring what ever bupa asked Still not bupa paid claim back to us. Very very poor service"
"The lady named "N_ _i" in Modbury office in tea tree plaza putted me in danger and trouble by suspending my wife's and children's policy before 17 days of the actual date it should be. As a result a payment to medical service provider got stuck. Moreover, she didn't upload the forms as well those I filled up for suspension. For all of these I need to visit bupa office again in Hobart and need to talk medical service provider several times. These are very very unacceptable and disappointing matter as I paid the whole period of stay for them. She should have been more careful before suspending."
"I had a really great experience with staff at this BUPA store over the past three weeks. I visited in store to discuss my specific circumstances that had implicated my cover, and the service provided by Tanner was really thorough. I also spoke to another female staff member in store who was lovely and caring, but unfortunately cannot remember her name. She was very informed and was able to provide information on the best option moving forward. After my initial meeting, I wasn't required to go back in store, and Tanner kept me up-to-date via email, and was prompt with all responses. He was patient when discussing my cover options, and was able to cater to my financial situation. Many thanks to the team - your prompt and personalised service did not go unnoticed!"
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