Direct Freight Express
528 Cross Keys Road, Cavan, South Australia, Australia
About Direct Freight Express
Welcome to Direct Freight Express, conveniently located at Cavan, Cross Keys Road, 528 in Australia. Our establishment is a point of interest for individuals and businesses in need of reliable freight services.
At Direct Freight Express, we prioritize customer satisfaction and understand the importance of delivering goods efficiently and on time. However, we would like to inform our valued customers that there may be delays in our services due to external factors.
Previously, areas affected by flooding in early January have now resumed receiving freight. However, we regret to inform you that the Kimberley Region of Western Australia is currently facing ongoing delays. These service restrictions are expected to persist for the next 12-18 months. We apologize for any inconvenience caused and appreciate your patience and understanding during this time. We kindly recommend considering these extended delays when consigning goods to these areas.
Additionally, the surrounding areas of Dubbo are currently experiencing bushfires, which may result in further delays. Please be aware that pickup and delivery services may be affected as a result.
To provide you with the most up-to-date information, we would like to inform you that the following areas are currently experiencing longer transit times: [list of impacted areas]. Furthermore, certain services to these areas are currently on hold due to road closures. We appreciate your patience and understanding during this challenging period.
At Direct Freight Express, we are committed to providing reliable and efficient freight services. We apologize for any inconvenience caused by these external factors and assure you that we are doing our best to minimize disruptions. Thank you for choosing Direct Freight Express, and we appreciate your continued support and understanding.
Photos of Direct Freight Express
528 Cross Keys Rd, Cavan SA 5094, Australia
Opening hours of Direct Freight Express
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Direct Freight Express
"This service is horrible i ask where my parcel is and the person replies with a different order that isnt mine, these people dont care about you at all i would avoid this delivery service at all cost sadly i did'nt have the choice"
"Useless, suppose to be delivered by 12:30, took half the day of work to receive the package, 2pm a call from a no number number. No knock on the door or anything no card left. Not acceptable needed the package asap. Now you have caused me to have another day off work because you can’t be bothered doing your job properly. Do not use at all costs."
"This is by far one of the worst logistics companies I've ever used. Paid good money for 2 day delivery interstate. The delivery date got stretched to 1 week. Then the delivery guy who finally came didn't even want to drop my item off but left a card. Called up customer service and they said my best bet is to pick up the parcel that I paid money to get delivered, myself at the depot. Never again. Stay clear of this company."
"Terrible service! Customer service is not great. Our parcel was not delivered on time. We received notification that we would receive it, and it never turned up, no explanation. Then the next day, another notification that it would arrive. It didn't again. Rang the customer service line, the lady was terribly rude, infact blames me for a non delivery more or less. Emailed company with a complaint. Was told they would investigate, and have heard nothing. Would never want to use again, ever. The staff really could use some training in the customer service department."
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