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Swiss Family Clinic
97 Thomas Street, Subiaco, Western Australia, Australia
Photos of Swiss Family Clinic
97 Thomas St, Subiaco WA 6008, Australia
Opening hours of Swiss Family Clinic
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Swiss Family Clinic
"I have never written a ‘review’ of a clinician before. I think finding a clinician that you feel comfortable with and have confidence in, is quite personal and unique to each individual. However, having read the negative and derogatory review posted publicly, about the Senior Occupational Therapist, Kristy Casella, I feel compelled to offer an alternative perspective. Our family have accessed clinical services through the team at the Swiss Family Clinic for over 18 months and could not recommend the Swiss Team highly enough. Kristy Casella has been an incredible support to not just our daughter, but to our entire family unit. Her clinical expertise and attention to detail is unquestionably outstanding. She practices in a manner that is relatable, she is practical and empathic. Our daughter struggles immensely with meeting new people. Kristy’s ability to build a rapid rapport and gain her trust within their first session was incredible. Kristy has been consistently generous with her time and often forwards helpful information through to us outside of our booked sessions. She has worked closely with us as parents to build our capacity and understanding which has given us the tools we need to feel empowered in supporting our daughter and improving all of our lives. Kristy has been an active and passionate advocate for our daughter and our family. We could not be more grateful to Kristy for her clinical expertise and genuine commitment to her clients. Thank you Kristy."
"Stay away from this practice. The OT Kristy Casella is the most inhuman OT we have ever experienced. She was not rude once but multiple times. The last time we visited her, our child was in an unsettled mood and she literally asked us to leave within 10-15 minutes of starting the session. She also charged us for the full hour. I can't understand that as an OT, my child wasn't damaging anything in the room or wasn't hurting anyone, he was just crying. As an OT, this should be an opportunity for you to actually practice some techniques that would calm him down but instead you ask us to leave. We have lodged a complaint against her with NDIS upon learning what she had done to us is illegal. They don't even have the ethics to call and apologies over their actions."
"Rating as a referrer"
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