Swan Institute Australia - Perth 440 William Street, Perth, Western Australia 6000

"Excellent Institute, quality teachers and friendly staff!"

"Hi Di, This is about email but I didn't get any reply ! About the email ,Sent: Monday, 27 April 2017 9:35 AM. It is hard to believe that  the email had been send to my email address. When I first time saw the mail, I was extremely shocked, afraid, disappointed. I do not know why the SIA falsified the instrument to cover up the facts and attacked me into an ugly images. If it is as what I think ,It is a criminal case that violated the law, they need to commit criminal responsibility for their actions. First, it shows in future. SIA said computer needs to reset . Second, the date usually is taken from the computer sittings ,so some one had to have deliberately changed that date to reflect the day in the future. The only way the date can be in the future is some one had to change that on their computer on purpose. But the date and day of the letter she  to me, we need to deal with. Because computer needs date and time reset as her subject of the letter said, but day and date is always match, even the computer needs reset . "Sent: Monday, 27 April 2017 9:35 AM.", but  27 April 2017 is Thursday. Computers never match wrong date and day. Third, as what the things of  she wrote "The teacher confirmed that he did try to contact you this afternoon, whilst in the college and with another teacher present, in an attempt to have you come to the college to sort out your concerns and that you did not accept the call.  His intention was to have you come in to the college to discuss any difficulties with the appropriate college counsellor.  All teachers have been reminded that telephone calls are open to misconception and that an approved email is the preferred process.  They have all confirmed their understanding of this and that they will adhere to this process. "  , I missed his called is on Monday,20/03/2017. I really do not know what is the day she means? I also send a email to her on Monday,20/03/2017 . what is the day she means? " the computer service providers requesting that the date and time on their computer system needed to be reset. " The day of reset it was happened on 23/03/2017 ,its happened after 4 days, i send a email to her said Rob called me and I did not answer(on 20/02/2017) .Next day , She answered me she will check it ,she got and answered my the  email, the day and date was not wrong. Fourth, I had not told SIA that I did the exam of massage course and got the course before the email that I sent it to SIA at 18:01 on 5 April 2017. But from the email that SIA send to me at 9:35 AM on "Monday, 27 April 2017" said; "I have seen the great improvement in your English since your arrival and am satisfied that you have already been able to meet the entry requirements for your qualification course and that it is going well and that You are moving on with your life. "Just one former student of SIA, Judy, she know I had an exam of massage course and I got it, others in SIA did not know it. Most things they answered in the email on" Monday , 27 April 2017 "seem to answer the email that I sent to SIA on 5 April 2017. Finally, about the subject of the email .In mails, the “ RE ” stands for “referring to” which is when people answer an email, the original email is attached below the response –this is called a thread. The “ Fwd ” stands for forward ,which you get when you send the email to someone not in the address for the original email - this will also add the thread. If the email is replied to me the subject of the letter should be “ RE:RE:Fwd: To SIA , from miko”, is not “Fwd: To SIA , from miko” . Therefore ,I do not believe what they said. In my opinion, it is fabricated false and falsified instruments, this is a criminal case. What do you guys think!"

"Few years ago, I was studying there. The tainer asked me go to hotel with him, tried to date with me. After I finished this course, I emails this case to Di, she said she would check, but not, they covered each other. Made email from future date, made fake emails, date and day can't match. Try to put me bad images . Di, I keep all emails, I could go to police station report your behaviors,the email are from your email address. This is a disgusting provider. It's hard to say it's a education. Yuk !"

"Dear principal: I have something I need to talk with you about. I have tried to think of reasons not to write this letter but I have been so troubled that I can’t let it go. It is about my trainer,Robert. It is about his behavior. He had asked me go to hotel with him, and to go out with him...I do not think this is professional behavior and reflects badly on your school. Some background details: I have studied in SIA from 14/11/2016-26/02/2017, 1.On the 9/12/2016,we students went to a bar ,had a drink, and he joined us...Later in the evening he kissed me and asked me go to a hotel with him.(I have a witness) I was a little troubled and refused this offer. 2.After this episode, which I found troubling, he messaged me on a few occasions, and asked me go out with him.  We went out 2 times, and I built some trust with him again. 3. After X'mas holidays, about 02/01/2017 one male student texted me saying uninvited sexual things to me. I told Robert about this, and a few days later, when just he and I were in the classroom, he asked me if the problem with that guy is ok. I told him the problem is him. He touched me hips, and I told him "DON'T touch me"(maybe it can be checked by CCTV). 4.After the school holidays, I was back school, and I felt sad and strange being in his class. I had told him this and had asked him that I want to change the class. I felt unhappy and uncomfortable in his class. 5.On the 13/02/2017 he made the joking comment in class "Be careful with Asain women" . I found this comment horrible and awful, especially in the context of what had happened. Judy, my Korean classmate and I were angry and very uncomfortable. 6. ON the 16/02/2017 Judy and I had talk with you about his comments and behavior in class. Despite the ‘No phone’ rule  in class some students were still allowed to use it in class, even having student watching YOUTUBE video with him. There is a ‘No drink’ rule in class but Robert still drunk coffee or tea in class. Surely the policy of school can't be fair and upstanding,if a Teacher also can’t follow it. He change the rules so often and didn’t tell students, so how can students follow it? I ask myself and I ask you: is this a professional trainer's behavior? I think it is not. I still feel unsatisfied about what he said "Be careful with Asain women" even though you said he was just joking .It can be a  very Serious  topic depending upon your situation.  in my opinion it can be seen as  Discrimination, racial discrimination, and female discrimination. I don’t think it matters who he married or his personal problems…What he did and what he said is real and I am sure it is not the first or last time. The topic is a common and serious topic, especially in a situation where people of different cultural behaviours and manners are turning to a teacher asnot only a language trainer, but a cultural example.  ,I lost faith in this training when a leader person working in education can speak and answer in this way. I think it is disgusting and hideous. I don’t know what can be done, and I have no wish to harm Robert, but I think for his own good, and for the reputation of the school, and especially for the security and peace of future Asian and women students, you could speak with him seriously about changing this behavior."

"Staff extremely warm, friendly and kind. Always felt part of a international family. The Courses available are fantastic with pathways to further study options, courses, I found this very helpful. Events that SIA create are fun the staff really go above and beyond to ensure students have a wonderful time. I made wonderful friends with both staff and fellow students. I will definitely be coming back to study more."