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Drovers Medical Centre
1397 Wanneroo Road, Wanneroo, Western Australia, Australia
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Photos of Drovers Medical Centre
1397 Wanneroo Rd, Wanneroo WA 6065, Australia
Opening hours of Drovers Medical Centre
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 12:30
Sunday:
Closed
Reviews of Drovers Medical Centre
"It was rather late on a Friday afternoon, most doctors were finishing up for the day. I had previously phoned this and other medical centres, but nobody was available to see me until midway the following week. As I was in the area, I popped in to see if there had been any cancellations. None. Despite having to be elsewhere, dr Minhaj agreed to see me! I and very grateful for her care and dedication."
"Disappointing and extremely frustrating to turn up to an appointment on time, get checked in, take a seat, wait 45 ‘mins only to be asked which do tor we were waiting on and then to be told he’d gone home! The doctor was there as we saw him come out and talk to staff but I didn’t realize he was leaving! Apparently his computer system was down so would it not make sense to ask the wait room if anyone was waiting to see him before he left? Also happened to another patient but I didn’t connect the dots because he was booked in to see a female doctor who had also left! Very poor communication and service!"
"Very rude receptionist. Told her my daughter had a suspected ear infection which should make her ask for an emergency consult. Instead I get flogged off. Not impressed at all. This used to be a lovely practice now I avoid at all costs."
"My Doctor is absolutely awesome, i have been a patient of his for many years. However the receptionist i had the displeasure of meeting today is not so great. No pleases or thank yous, just a miserable face who looked as though she didn’t want to be there. I pay a heavily inflated price for this pleasure plus a surcharge for wanting to pay by card. I believe that the practice has recently instated a new management team or new owners, i would suggest a crash course in customer service is required for this particular staff member. I think this is the last time i will be visiting this practice."
"Unfortunately the last two experiences I have had at Drovers have been terrible. I have been left waiting for over an hour both times due to an error in check-in processes (I notified the front desk I had arrived both times and reminded them I was there a couple of times as well). Sitting in a waiting room for over an hour with two young children is not fun and any time I've tried calling the time on hold has been lengthily or they just haven't answered at all. I'd love to regularly attend this clinic as they are so close to home but I'd be silly to go again and expect a different result. I had great experiences when Dr Melad Benyamine was practicing from the clinic. Unfortunately it has really gone downhill and I'm now searching for another GP."
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