Sparkle Dental

"Absolutely amazing service and practice, couldn't be more pleased with the care we received and also the outcomes. To have my baby girl return to breastfeeding immediately, after 2 months, was a success we hadn't even dreamed of. The only downside for us was the wait time but not surprising based on how awesome and sought after you are :) Thank you again so very much Jo and River"

"I have been extremely happy with the overall service at Sparkle Dental. The attentiveness and efficiency of all the staff is absolutely exceptional. My children are both very comfortable visiting the clinic and adore all the staff. The work Dr Shareen is doing for airway health in children is absolutely vital and I honestly, CANNOT RECOMMEND HIGHLY ENOUGH her work and the amazing team at her clinic."

"Furious My family and I have been going to Sparkle Dental for about 12 years I guess now. As indicated on their booking system there is a fee if you want to change an appointment within a 48- hour period (you are not told the fee). Today I found out that was $50. I rang about 30 hours prior to the scheduled appointment to move it to another day as my work had shifted gears and I was called into a high-level incident that required my attention that next day. I wanted to change the appointment, not cancel it, but Lauren at reception informed me that she was going to charge me $50 as a cancellation fee to this particular appointment. I didn’t cancel, I rescheduled due to an unexpected change in my work commitments thinking the fee would be a deposit toward the next appointment which I was happy to pay. I know that on previous occasions I have had to change within 48 hours and have not been charged. Now, you might also want to know that Lauren informed me that she couldn’t reschedule my appointment until October (2 months from now) and I could go on the waiting list for an earlier one. So, my appointment scheduled for 30 hours from now surely had a waiting list too. Double dipping if you will. I was so infuriated after finishing my conversation that I called back to cancel the rescheduled appointment and we will go elsewhere. She didn’t seem concerned by that at all and made me feel quite an idiot. It is very apparent that the overheads in the clinic are exorbitant as when you enter you are greeted by 3-4 receptionists and there is only 3.5 dentists, each not working every day, so I don't imagine I am particularly important to the bottom line. My guess is that the clinic is making an extremely robust profit. Good on them. The kids (now young adults) and I will miss Simon Frame - he is a great dentist and the only reason we went there."

"So happy with the experience me and my baby girl had! The results of her tongue tie treatment are amazing already and she is happier than ever! I was very apprehensive and anxious to get the treatment done. But the staff made me feel comfortable and supported throughout the entire process! Practice was clean and presentable. And the staff! The staff were amazing! It is very clear everyone here loves what they do! Thanks guys! Natalie & Scarlett xx"

"My experience with sparkle dental has been God sent! Simon was amazing in ensuring I have a relaxed and not anxious extraction.. I had 5 teeth pulled and 1 restored, he made sure I was taken care of all the way! I’m very satisfied to say that I can now go to the dentist after such bad experiences elsewhere. If you are anxious about your dentist come to Sparkle Dental! You won’t be let down! Props to the whole team even the ladies at the desk are wonderful."