ProfessioNail Joondalup 420 Joondalup Drive, Joondalup, Western Australia 6027

"DO NOT GO THERE! This place is disgusting, full of employees that think they are better than customers. Needs to be shut down. And I am not the only one that thinks this. Read the reviews. 80% negative. Maybe if they treat people better and actually listen to what a customer wants they wouldn’t be loosing customers. The girl that was doing my nails cut them too short and I said I want long nails. Then blamed it on me that I said I wanted them this long. I didn’t. I said “LOONG”. not sure if she even understands what long means. They call their customers liars and believe their stuff. I told them to check their cameras so they can see I am not lying and their excuse was “my boss will check the cameras” didn’t even say when they will be checked or who her boss is. They still charged me for the service they did not complete. They didn’t even take my number for their “boss” to call me. I told her to take my number down so their “boss” can give me a call regarding the way I got treated. Never got a call back. I think she threw my number in the bin. They were rude/ disrespectful towards me. Not shocked about their poor quality work and disrespect bedside manner. Absolutely disgusting. Picture below is what I got charged for. $10 no powder was applied. Just the tips. And they ended up taking them off for me. (Went in the bin so I left With nothing) shouldn’t be paying for anything."

"The absolute best nails iv ever had! I always have Anna as she’s so good. Couldn’t go anywhere else ever!"

"I’m not sure why but everytime I ask for chrome it looks bad. I was charged an extra $15 and it just looks mostly white . I ended up having to pay to get the color redone elsewhere and that was another $30."

"look i don’t normally leave bad reviews but the nails i got weren’t really what i wanted. i showed them a photo of what design i wanted and they said they could do it. i got charged $100 for a set of the wrong colours. not even two weeks later a nail came off, and after that they all started to fall off. it has only been about 3 weeks and i only have five nails left out of the total 10. two of the acrylics also ripped off half of my natural nails as well. i don’t want to sound petty, but i will not be going back."

"Charged $100 for pedi mani, didnot even trim my cuticles and put the colour on. Result after 10 days colours are uneven and lifted all near cuticles. It was busy on sunday, but they should attend one stylist to one customer instead of running around to accept new walk in customer."