Professionail

"It’s been twice in a row now that the pricing for nails has been absolutely insane. First it was a few weeks ago over a set of black and white nails, wanted to charge $150 to which the lady then argued about lowering it with the manager and they came to $110 which was still way too much! Can find cheaper for the same nail elsewhere. Again today for a simple French tip and with a few diamonds on there again wanted $150. Got them done elsewhere for $90! The prices are absolutely crazy and not ok to be ripping people off !"

"I came in asking for French tips with a pink colour. I asked for a square shape and this is what they gave me. She was rushing my nails and gave me duck shape instead. I was charged $90 for poor quality. I will not be returning."

"Really bad…asked for a shellac manicure and polish pedicure. I’m giving 2 stars as the lady who did my pedicure was fine but whoever did my shellac manicure injured me 3 times - one by drilling on my skin, one time when filing my skin instead of my nails and one time stabbed me when trimming my cuticles. Then after I get back home I just realised that my nails are kind of textured and my fingers that she injured are still stinging from pain. Just not sure if it’s worth the $85 as it was such an uncomfortable experience. Edit: Revised the review as Lin, the store manager, has contacted me about the situation."

"I had my nails done yesterday. I shied the girl a photo of what I wanted. Which was very basic. A natural colour and then coloured tips. I trudged her to put the correct colour on á the base. End result very disappointing. Nails are nothing like the photo. First photo is ehat I wanted. Second photo what I got ."

"I asked the owner if they were capable of the first two photos and a quote. The owner said $90 for it but additional $5-$10 on top for extra length = roughly $100. When the staff started the shape was already bulky and not right. I asked for coffin and received rounded wide nails. I asked her to fix my apex and nail curvature/structure but she just filled down the nail bed. The design I asked required heart glitters to be encapsulated in the acrylic which the worker didn’t want to do when i asked- rather just stick ontop and seal with gel. Workers were confused on how to tackle and actually said that design would be $120 instead. I agreed but wanted to confirm if they were actually able to do it since I’m paying that much. “We will try our best but skill differs for everyone”. The workers then swapped as they seemed to not want to service me. The new worker became snappy with me and wouldn’t listen to anything I asked of her. Wanted to only do it her way and her method - acting oblivious and treating me disrespectfully. None of the staff listened to me and brushed me off. Any remark or question I had was disregarded. There wasn’t a language barrier either as I was speaking politely in Vietnamese to ensure they understood. I asked to stop as I was unhappy with the entire process saying I can pay $120 if you want me too. “I’ll only charge $75 to be fair”. Thanks."